Chris Kailer
Chris Kailer at Joe Rizza Acura
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Chris Kailer | Page 55

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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5.0
688 Reviews
5.0

688 Reviews

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688 Reviews of Chris Kailer

January 13, 2020

Dealership Rating
Employee Rating

This dealership is very honest & always fair. Always feel good about price paid & quality of service. They are very knowledgeable & always make you feel good.. More

by MARKCHIBE
Recommend Dealer
Yes
Jan 15, 2020

Joe Rizza Acura responded

Mark, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 02, 2020

Dealership Rating
Employee Rating

Quick and easy I went to the service department because I was having issues with my key fob. Chris was very courteous and had the issue solved quickly. Love the free More

by STMBAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 09, 2020

Joe Rizza Acura responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Chris went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Nora Rizza, Internet Director, nrizza@rizzacars.com

December 30, 2019

Dealership Rating
Employee Rating

Great Service department I'm always happy with the accurate and efficient service I receive when bringing my car in for a repair. I feel I'm getting what I pay for. More

by Sandrakozlowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Fondren

Jan 02, 2020

Joe Rizza Acura responded

Sandra, thank you so much for taking the time to share your kind words! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 24, 2019

Dealership Rating
Employee Rating

Great service Had a routine oil change and service was quick and efficient. Chris was very thorough with explaining what was completed and what was needed for my ve More

by VALERIA5927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 27, 2019

Joe Rizza Acura responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 24, 2019

Dealership Rating
Employee Rating

Friendly, good price Matched my best price, friendly negotiation. Super nice service department. Explained all purchase items well. Made us feel comfortable and welcome. More

by MORRIS.SNITOWSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Matt Fondren , Denise Manikouras

Dec 27, 2019

Joe Rizza Acura responded

Thank you for putting your trust in Joe Rizza Acura! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 18, 2019

Dealership Rating
Employee Rating

Great Service Team Great team of workers always very friendly and courteous. Attentative to your needs regarding the service you come in for. Very helpful in season an More

by LYZETTA81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Charlotte Guinta

Dec 19, 2019

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 17, 2019

Dealership Rating
Employee Rating

Great Service Experience Getting an oil change could not have been more pleasant. There was not an extensive wait and the service team was very accommodating and considerate. More

by DERICKJ5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Charlotte Guinta

Dec 19, 2019

Joe Rizza Acura responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 16, 2019

Dealership Rating
Employee Rating

Fabulous costumer service Joe Rizza Acura has the most accommodating and knowledgeable staff that I have ever dealt with. The service department is always there for questions o More

by APAWLAK04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Matt Fondren , Charlotte Guinta

Dec 16, 2019

Joe Rizza Acura responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 09, 2019

Dealership Rating
Employee Rating

great service problem with my battery and possible starter: the service was excellent, all questions were answered, concerns were evaluated and completed to my sat More

by SMDA165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 10, 2019

Joe Rizza Acura responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 21, 2019

Dealership Rating
Employee Rating

Fast and Efficient! The service provider are always pleasant. The waiting room is stocked with coffee and treats while you wait. The don’t pressure you to have all the ma More

by Deborah Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Matt Fondren , Charlotte Guinta

Nov 22, 2019

Joe Rizza Acura responded

We really appreciate your feedback, Deborah. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

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