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Start your review of Chris Redman.
Chris Redman
Chris  Redman at Porsche West Palm Beach
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Chris Redman

Sales

Porsche West Palm Beach

2801 Okeechobee Boulevard
West Palm Beach, FL 33409

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2 Reviews of Chris Redman

November 20, 2020

Dealership Rating
Employee Rating

"I found a vehicle on their site and when I tried to..."

- Jeannine E.

I found a vehicle on their site and when I tried to purchase the vehicle the price had changed as the initial ad was a supposed clerical error. Classic Bait and switch!

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Recommend Dealer
No

Other Employees Tagged: Mo Reza

August 12, 2020

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"I was trying to buy a car by phone and negotiated it to a..."

- Porsche buyer

I was trying to buy a car by phone and negotiated it to a price that was ok. I called 2 sales managers and left voice messages and texted the sales guy and got no response even though I told them I wanted to buy it. Still waiting and just saw the car come up as sold on the internet. Thanks for the Porsche experience. In response to the dealer comments. They are simply not true. I called on Thursday and spoke to the sales manager and got to a place that sounded ok. He did say he would be available that evening but I said I was still at work and about 100 miles away and leaving town the next day so I would not be available until the following week. He said he could not hold it but I never declined any offer. Which by the way I purchased a vehicle in another state and they held it for a week and a half for me until I could fly out and get it. Anyway, as I was driving up to Orlando the next day I decided to reach out and see if there was a way to buy it over the phone. I texted the sales guy... no response... I never told him not to call me. So I called and asked to speak with the same sales manager and it went to voicemail and I left a message that I wanted to start the process to buy it. No response. So I called back and asked to speak to any sales manager and was sent to voicemail. Left a message and guess what... no response. I kept watching the vehicle while on vacation and 4 days later saw it post as sold. That day I get a call from the sales manager saying let's try to make a deal. I informed him the vehicle was sold and that I had left multiple voicemails and texts to the team. Honestly, even before the weekend we could have come to a deal. I had initially spoken to Chris and told him I was going out of town end of week and let's get a deal together quickly. Well he got my info on my trade and did not even bother to get back to me until the next day which was not professional. Then the numbers he came back with were not good. I had better offers from Carvana and other online dealers for my trade so it left me with a bad experience with him. That is why I decided to reach back out to the manager to see what could be done. No where in the process did I feel anyone cared to sell me this car. I guess I was bumped by a more important deal or something. Anyway, the experience was far from what I would expect from Porsche. I had better experience with just about any other dealer. I buy at least 1 car per year so I know. The car I am selling now I have only had 9 months. As I said this was just plain bad service and not because I am an impossible client as they tried to depict me in their response.

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Recommend Dealer
No

Other Employees Tagged: Mo Reza

Aug 13, 2020

Porsche West Palm Beach responded

Dear Porsche Buyer, Let’s agree to disagree on this one. We thank you for your comments and stand ready to assist in the future. Best Regards, Joseph Caruso Client Care

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