Chris Roberts | Page 11

Best around good people fixed my problem goodgood all this because you make me Wright fifteen words this because you make me Wright fifteen words More

by PRESIDENT9 Verified Customer Verified Customer

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They agreed to do warrenee work and did not want to wait to get paid from the warney company, so I had to pay for the repairs. Even though I had a war after market warranty to get my truck back. I had to pa to get paid from the warney company, so I had to pay for the repairs. Even though I had a war after market warranty to get my truck back. I had to pay for the repair out of my pocket. That's not what a warranty is for thanks for ruining my christmas More

by carlhewittjr Verified Customer Verified Customer

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Eddie the service technician was great & resolved my my issue in addition to addressing the recall items without me asking to do so! issue in addition to addressing the recall items without me asking to do so! More

by bbbennett Verified Customer Verified Customer

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After having an oil change, following that I had an oil leak and a hard start. Note. My car had zero issues prior. Taking back my car to service I was charged a diagnostic fee of $180. Back track a bit upo leak and a hard start. Note. My car had zero issues prior. Taking back my car to service I was charged a diagnostic fee of $180. Back track a bit upon arrival the service advisor said it was the oil cooler( he must have been psychic) all the tech did was lift the engine cover and looked??and his conclusion was the oil cooler is leaking.. now a proper diagnosis on the oil cooler would be a total removal of the intake plenum. The oil level has not changed (been checking the oil daily). It has at the proper level since. Now my take on this is that the service dept intentionally poured oil into the valley where the oil cooler is located. Leading to the oil leak dawn. After all of this I’ve been receiving calls and emails to trade in, and if i were to do the service there it’s $1200. Don’t know is if this a tactic to persuade a customer to do a trade In. ?? More

by Concern Customer Verified Customer Verified Customer

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Great service and helped figure out difficult issue. Helped immediately upon returning due to difficult discovery Helped immediately upon returning due to difficult discovery More

by FALCON13.MM Verified Customer Verified Customer

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Fast efficient and answered all my questions. I’m usually in dealerships for hours but not here!!! They even ordered a part for my truck that was hard to get anywhere else. Thanks guys!!! I’m usually in dealerships for hours but not here!!! They even ordered a part for my truck that was hard to get anywhere else. Thanks guys!!! More

by normbrown28 Verified Customer Verified Customer

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The service department is not very friendly. No, I would not recommend them to anyone else. No, I would not recommend them to anyone else. More

by jamesmurrell19 Verified Customer Verified Customer

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My experience at the dealership was very good everyone was very friendly and helpful with giving me the service I needed. was very friendly and helpful with giving me the service I needed. More

by georgewilson4051 Verified Customer Verified Customer

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Great experience. They wasted no time getting my car in the shop. They didn't even charge me because nothing was wrong with my car. They wasted no time getting my car in the shop. They didn't even charge me because nothing was wrong with my car. More

by surleskim518 Verified Customer Verified Customer

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Really nice people. Went out of there way to get me what i wanted! Very Happy Went out of there way to get me what i wanted! Very Happy More

by joeketels Verified Customer Verified Customer

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