Chris Schaer | Page 3

Having moved to SE Georgia in 2016, we started going to Subaru of Jacksonville for service and enjoyed each encounter we had with them. After doing a good deal of research we made the decision to purchase Subaru of Jacksonville for service and enjoyed each encounter we had with them. After doing a good deal of research we made the decision to purchase a new Ascent from them. We were so pleased with the purchase that we went a step further and purchased an Outback within 2 weeks of buying the Ascent. We are very pleased with our choice and very happy having 2 new Subarus in our garage. Jerry Johnson made both transactions very painless and was a pleasure to work with. More

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Three years ago we moved into the area and Subaru of Jacksonville became our goto place for service for our Outback. Three years later we were in the market for an SUV and without question we went to Su Jacksonville became our goto place for service for our Outback. Three years later we were in the market for an SUV and without question we went to Subaru of Jacksonville. We didn't buy one car, but two within two weeks from Jerry; an Ascent and an Outback. Jerry made the purchase process painless. Jerry really knows his cars well and takes his time with you. You won't find a better salesman than Jerry and a car dealership than Subaru of Jacksonville. More

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Regular service...👍🏼 👍🏼 👍🏼 This is our first Subaru. Went in one day for questions and amazed at service waiting room! Used it myself this past Monday. In/out of service cent This is our first Subaru. Went in one day for questions and amazed at service waiting room! Used it myself this past Monday. In/out of service center very quickly! More

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Above and Beyond Service My wife and I came to the service department of Subaru of Jacksonville without an appointment. We purchased a roof rack luggage carrier for our 2019 S My wife and I came to the service department of Subaru of Jacksonville without an appointment. We purchased a roof rack luggage carrier for our 2019 Subaru Crosstrek. Our intentions were to bring the roof rack home and do the install ourselves. We met with the service manager (Mike) who said that he can install the roof rack for us while we wait. Mike walked us to a restaurant located next door and assured us that our vehicle would be ready when we return from lunch. When we returned to the dealership, our vehicle was ready as promised. The roof rack was professionally installed in short period of time. The knowledgeable staff in this dealership made us feel very comfortable throughout our visit. I recommend this dealership for servicing your vehicle. Subaru of Jacksonville gets a 5 star rating from my wife and I. Thanks to the service manager (Mike) and all the employees that made our visit superb. Maricel & Paul Zachensky More

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Parts Supreme!! I've been ordering parts here for 3 years now and Chris S. has exactly what I need at a reasonable price........ Shipping is prompt. I don't l I've been ordering parts here for 3 years now and Chris S. has exactly what I need at a reasonable price........ Shipping is prompt. I don't look for other sources, just stay with Subaru of J-ville. Bob More

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Chris was amazing! I ordered a part for my husband's WRX and Chris was awesome! He went above and beyond to make sure the part arrived in one piece and on time. He was s I ordered a part for my husband's WRX and Chris was awesome! He went above and beyond to make sure the part arrived in one piece and on time. He was so helpful on this and made a birthday surprise possible! I dealt with a few other companies before finding this one to get the part and it was a nightmare. I wish I had started here in the first place. Awesome customer service!! Thank you SO much!! More

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They most helpful and knowledgeable Subaru guy around I called over half a dozen subaru parts shops around the country with a technical question about a specific part for my Forester. All of the shops I I called over half a dozen subaru parts shops around the country with a technical question about a specific part for my Forester. All of the shops I spoke to sounded like they didn't care to help, were too busy, didn't know how to check for me, required me to email, etc...until I called Subaru of Jacksonville and spoke to Chris Schaer! Chris took his time and listened to my question, figured out a way to check for an answer for me, found me the correct part for my car, and was very patient with me in the process. I ordered the part from them in FL even though I am out in CA all because of how helpful Chris and his team were. Helpfulness goes a long way and the folks at Subaru of Jacksonville are all very nice and so helpful. Thank you so much! Darrin More

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12000 mile checkup Extraordinary service for just a normal check-up. Immediate attention on arrival for the itemized check items as well as several "over-and-above" ite Extraordinary service for just a normal check-up. Immediate attention on arrival for the itemized check items as well as several "over-and-above" items that I wanted them to look at. I came ready for a long haul and they were done in less than an hour. Fantastic! More

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Refreshingly Painless Experience We had a really reassuring and painless new car purchase. At no time did we feel pressured or steered in any direction. A truly refreshing experience. We had a really reassuring and painless new car purchase. At no time did we feel pressured or steered in any direction. A truly refreshing experience. Our sales man Mark Minter was very patient and extremely helpful. Mike McCormick explained all our finance options clearly and professionally. Everyone was pleasant and helpful. More

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Great Service Staf I bought my car here 4 years ago and have also had it serviced here. The staff [sales, service and parts] are always attentive, listen well and seem I bought my car here 4 years ago and have also had it serviced here. The staff [sales, service and parts] are always attentive, listen well and seem to really care about the customer. Many thanks for excellent work. I also had tires put on the car and both their prices and selection were excellent. I have previously purchased tires for other cars I have owned at Costco, but for my Subaru the dealer got the nod and they were highly competitive. More

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