Chris Simms
Finance Mgr
Landers Chrysler Dodge Jeep Ram
401 Colonel Glenn Plaza Loop
Little Rock, AR 72210
142 Reviews
Write a Review142 Reviews of Chris Simms
April 11, 2024
The dealership has pretty good service. ..I only had one incident that took 6 months to resolve...other than that they Ok ..I only had one incident that took 6 months to resolve...other than that they Ok More
Other Employees Tagged: Ivan Figueroa, Winston Marshall, Justin Kervin, Drew Warburton, Noel Dominguez , Billy Ashlock, Paige Baird, Charles Cox, Justin Gregory
February 27, 2024
Winston hooks it up. Bought both my wife and my car from him. Finds the good inventory Bought both my wife and my car from him. Finds the good inventory More
Other Employees Tagged: Winston Marshall , Justin Gregory
January 18, 2022
Great experience buying a vehicle! The process was fast and easy to accomplish! Gloria Ede was great to work with! and easy to accomplish! Gloria Ede was great to work with! More
Other Employees Tagged: Abe Lopez, Noel Dominguez, Coral Smith , Tim Baker, Brent Jones, Jim Milam, Gloria Ede
September 30, 2021
All of the staff were extremely helpful and friendly. They made sure we were taken care of. They made sure we were taken care of. More
Other Employees Tagged: Justin Kervin , Chris Hart
September 29, 2021
The experience with Paige Baird and Chris Simms was one of the best buying experiences we have engaged in. The knowledge and attention to detail was phenomenal. We will be referring as many friends as poss of the best buying experiences we have engaged in. The knowledge and attention to detail was phenomenal. We will be referring as many friends as possible. More
Other Employees Tagged: Drew Warburton , Paige Baird
September 13, 2021
Know this~ pre-sell, they'll be all smiles, folksy and full of assurances regarding their 'superior' customer service. Once you've picked your car and ready to sign, they'll present you with warranty opti full of assurances regarding their 'superior' customer service. Once you've picked your car and ready to sign, they'll present you with warranty options. I've always been leary of warranties, so I was hesitant when their Finance Manager started his pitch. He was good. He smiled, assured me of the stellar commitment to service and even provided me his personal cell number to call, should I ever have problems with service after the sell. Based on his appearence of sincerity, we bought the platinum warranty and the scheduled oil change maintenance plans. First issue was a malfunctioning radio. It never worked. It would sputter, hiss and crackle every time the truck was started, and I wasn't able to even turn it off. I took it in twice, leaving it for multiple days at a time, to get it fixed under warranty. It took eight months before they finally replaced the unit. I spent eight months constantly hassling with their service reps. Exhausted and frustrated with the total run-around, I called the Finance Manager that had been so assuring that he'd help me if I ever ran into problems. He blew me off both times, and he hung up on me the last time I called. Good ol' fashioned sleazy car sales tactics. Then, I took the truck in for routine oil change and muli-point inspection before taking the truck on a long road trip. Landers Toyota gave it a clean bill, noting only the airfilters needed replacing. Halfway thru my trip, the steering started making grinding noises. It turns out the power steering fluid was very low. Yet, just days before, they gave gave it a thumbs-up. Now, I have to wonder what else they missed? To be fair, I have managed to get responses from upper management, but only after hours of leaving voice mails, emails, etc. They all empathize and say all the right things, but again, no follow up or follow through. It feels like it's all been for show, a series of meaningless gestures that hasn't really addressed the problems at all. All I want is for them to provide the services that I've paid them for. Nothing more, nothing less. All of this started with me using the 'please and thank' approach. As time wore on without recourse or results, I had to escalate. This review is my last resort to have my problems addressed. Nothing else has worked. Buyer beware. More
Other Employees Tagged: Billy Ashlock, Laura Mullinax
August 19, 2021
One thing is that i will havr to park the truck at the bank because i cant pay $2,600. Common sense is to finance it in. No help making sound judgement calls. Also wrong truck. I have kids. Common sense c bank because i cant pay $2,600. Common sense is to finance it in. No help making sound judgement calls. Also wrong truck. I have kids. Common sense crew cab instead of quad. Thanks for the help. I wont be back and will not recommend you to anyone. Signed Disabled Vet. More
Other Employees Tagged: Don't know