Chris Taylor | Page 24

Not a personable or helpful service advisor. Couldn’t even answer a simple question and seemed to not want to engage with us at all as he just brushed us away. Many Honda service advisors out th Couldn’t even answer a simple question and seemed to not want to engage with us at all as he just brushed us away. Many Honda service advisors out there, don’t waste your time with him. More

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I will never use them again for service. They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so natura They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so naturally we took it to Mungenast. We were told that the noise was in the engine due to loose part and was not recommended to open the engine to repair as this would be cost prohibitive. The technician did not believe there was any harm at driving the car as such. My husband then decided to continue to drive the car a few months with the assurance that was conveyed to him that there was no concern. I became worried and asked him to take the car to another dealership for a 2nd opinion. Today we were told we need the VTC Actuator replaced and possibly the Timing Chain. All together we are looking at a $2400 repair cost. Finally to make matters worst, I had my oil change yesterday at Mungenast, but when I collected my car, the dashboard still stated 30% Oil life. In the best case scenario the technician just forgot to switch a button to restate the oil life but at worst they did not change my oil. I have 0 confidence in their ability and will not be returning as a customer. More

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FANTASTIC SERVICE HONDA SERVICE Feb 2020 I still love to drive my 2001 Honda Civic because I bring it in for regular service/oil changes three times/year at Mungenast HONDA SERVICE Feb 2020 I still love to drive my 2001 Honda Civic because I bring it in for regular service/oil changes three times/year at Mungenast St. Louis Honda. Keeps it reliable and safe. Service Advisor Chris Taylor always takes care of me. Reviews what I noticed about the car, advises about any scheduled services needed and cost estimates. This time had a 30K maintenance plus oil change. Chris lets me know how to do the most cost effective maintenance. This time one of their expert technicians Mike Deckard worked on my car. Because of Chris and techs like Mike have been going there for years. More

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New Car Purchase, #5 Recently I purchased my 5th new car from Mungenast Honda, and the Mungenast Honda service department has maintained all, plus two Civics purchased els Recently I purchased my 5th new car from Mungenast Honda, and the Mungenast Honda service department has maintained all, plus two Civics purchased elsewhere as pre-owned I've never been disappointed with sales or service at Mungenast Honda, in fact the entire buy & service experience is outstanding. I work with sales representative Bob Carroll: I call Bob about a car in the Mungenast inventory, Bob has the vehicle out front when I arrive for a test drive and a price proposal ready when I return; one or two iterations on options and price and the deal is done and I'm on the road in about 2-hours elapsed time. Outstanding. My experience with the service department is the same, and the family members drive their Hondas about 200,000-miles, wrecks notwithstanding, so I work with Honda Service on regular intervals. Excellent Cars! More

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Service on my CRV Excellent people and fast service!!!! I will recommend this dealership for any problem with your car or if you’re looking to buy a car or SUV this is Excellent people and fast service!!!! I will recommend this dealership for any problem with your car or if you’re looking to buy a car or SUV this is a perfect place! More

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Friendly and Helpful My first trip for service after buying my car was for an oil change. I found the employees helpful and friendly. In addition to the oil change they My first trip for service after buying my car was for an oil change. I found the employees helpful and friendly. In addition to the oil change they also ran it through the car wash. More

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Car Service for 105,000 maintenance. Chris Taylor Service Advisor always have pleasant personality very courtesy every time I come in for my car to be service. Excellent service at St Lo Chris Taylor Service Advisor always have pleasant personality very courtesy every time I come in for my car to be service. Excellent service at St Louis Honda. This is my 3rd car. No doubt in my mind the next one will be bought from Mungenast St Louis Honda. Thank you Chris?? More

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2001 Civic Still Going Strong My 2001 Honda Civic had another milestone- major leaks in the radiator and the head gasket. It was a sneaky leak as it dripped onto other parts of t My 2001 Honda Civic had another milestone- major leaks in the radiator and the head gasket. It was a sneaky leak as it dripped onto other parts of the engine and did not make it to the ground. When I came in for my regular oil change, the Service Greeter that met me, and held open my car door, smelled a strong sweet burning odor that should be checked out. They checked out my car really quickly. Service Advisor Chris Taylor gave me a cost estimate and explained all the work necessary to make the repair. I received a free loaner car until the repair was completed the next day. Much thanks to Certified Technicians R. Stevens and Tim Washington. And as always, to Chris Taylor. Chris is wonderful letting me know what is going on, explaining the repair and cost and any applicable discounts. So keeping my 2001 a little longer. Would not go anywhere else for service. More

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Service like it oughtta be Excellent service manager! I call him, he listens, helps me prioritize what I need, let's me choose what I can afford to have repaired now and what ca Excellent service manager! I call him, he listens, helps me prioritize what I need, let's me choose what I can afford to have repaired now and what can wait - never that bombshell bottom line that scares me aware! Chris T keeps me coming back for repairs as I can afford them. I trust him. More

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St. Louis Honda is simply the best.. When it comes to regular maintenance and major repair I always take my 2008 Honda CRV at this place because I trusted them of the quality of work they When it comes to regular maintenance and major repair I always take my 2008 Honda CRV at this place because I trusted them of the quality of work they did in the past 9 years and a good customer service. More

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