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Christian Diaz

Overview Reviews (152) Inventory (180)

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Christian Diaz

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.7

152 Reviews

Overview Reviews (152) Inventory (180)

Dealership Experience

4 yrs, 7 mos

Industry Experience

4 yrs, 7 mos

4.7

152 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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152 Reviews of Christian Diaz

October 08, 2025

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Employee Rating

Excellent fast and efficient service! I was i and out i less than an hour! I was i and out i less than an hour! More

by HERNAND323

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2025 -

Lithia Hyundai of Anchorage responded

We appreciate your feedback! It’s great to hear you received quick and efficient service and were in and out in no time. We look forward to seeing you again at your next visit.

October 03, 2025

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Employee Rating

Amazing experience, greeted immediately upon entering the dealership and all my needs were met and my questions answered. dealership and all my needs were met and my questions answered. More

by TIMOTHYBLEVANS

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Schmidt, Anthony Mingus, Gabriel Melin, Ryan Ollis

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Oct 06, 2025 -

Lithia Hyundai of Anchorage responded

It is wonderful to hear about your experience, Timothy! We’re glad you were warmly welcomed and that the team took care of all your needs. We truly appreciate your feedback and look forward to seeing you again in the future.

September 24, 2025

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Employee Rating

Great experience. Was smooth, welcoming, fast and comfortable. Definitely returning back in future sometime soon! Was smooth, welcoming, fast and comfortable. Definitely returning back in future sometime soon! More

by SJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 25, 2025 -

Lithia Hyundai of Anchorage responded

We’re delighted to hear that your experience at Lithia Hyundai of Anchorage was smooth, welcoming, and comfortable. Thank you for sharing your feedback, and we look forward to seeing you and your Hyundai again down the road.

September 20, 2025

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Employee Rating

Easy check in. Everyone was courteous Had my cars oil changed in a decent amount of time Everyone was courteous Had my cars oil changed in a decent amount of time More

by YUNKER7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz

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Sep 22, 2025 -

Lithia Hyundai of Anchorage responded

YUNKER7, we are glad to hear that your oil change was quick and that our team provided courteous service. Thank you for sharing, and we look forward to seeing you again for future vehicle maintenance.

September 19, 2025

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Employee Rating

I liked that Christian gave me all the relevant information and progress updates. He seemed knowledgeable about the vehicle. information and progress updates. He seemed knowledgeable about the vehicle. More

by DGH1111

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 22, 2025 -

Lithia Hyundai of Anchorage responded

DGH1111, it is great to hear that Christian was able to provide thorough information and keep you updated throughout the process. We appreciate your feedback and look forward to seeing you again for any future vehicle needs.

September 18, 2025

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Employee Rating

I have an EV that had a recall and I live in Kodiak. I had to travel to Anchorage on the ferry and could only make it on a Saturday. They don’t normally have an EV mechanic available on Saturdays, but t I had to travel to Anchorage on the ferry and could only make it on a Saturday. They don’t normally have an EV mechanic available on Saturdays, but they made an exception for me and got my car in immediately and got the work done and got it charged up. They were so helpful! More

by LMWALTERS123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 18, 2025 -

Lithia Hyundai of Anchorage responded

We are thrilled to hear that our team was able to accommodate you and provide prompt service for your EV, even on a Saturday. It’s great that everything was handled efficiently, and you left fully charged. Thank you for sharing your experience, and we look forward to seeing you again!

September 17, 2025

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Employee Rating

Always a pleasure working with Christian and Lithia Hyundai. Great job and great service always I highly recommend them Hyundai. Great job and great service always I highly recommend them More

by HOLLIELKINGTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessie Beals, Brendon Gardnew, Hayden Baker, Brany Sosa Jimenez, Matt Angelo Jimig, Austin Carter, Dana Clendenen, Dylan Conge, Ebenie Andujar

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Sep 18, 2025 -

Lithia Hyundai of Anchorage responded

Hollie, it is wonderful to hear that Christian and the Lithia Hyundai team consistently provide great service. Thank you for your recommendation and kind words, and we look forward to assisting you again in the future.

September 08, 2025

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Employee Rating

I was disappointed that you didn't have the parts necessary to do the job necessary to do the job More

by jane_newman

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

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Sep 10, 2025 -

Lithia Hyundai of Anchorage responded

We’re sorry to hear that the parts you needed were unavailable. Please reach out to us so we can assist and explore alternative solutions to get your vehicle back on the road as soon as possible. Best, Moises Gonzalez - Service Manager - 907-762-5752

September 02, 2025

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Employee Rating

There seems to be a communication issue between the service center & the parts department. I made the initial appointment for recall work 2+ weeks out, but the work couldn't be completed due to no part service center & the parts department. I made the initial appointment for recall work 2+ weeks out, but the work couldn't be completed due to no parts. I waited a couple weeks to hear from someone that the parts were in, but no one called. So I called to find out where things stood. After a few back & forth I found out the parts had come in the next day... no one called me... & there hadn't been communication between the 2 departments. Christian was excellent about keeping me up to date on progress. The overall work was good. More

by KATTALES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Angelo Jimig, Dana Clendenen

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Sep 03, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience. I’m glad Christian kept you well informed and that the work was completed properly, but I’m sorry to hear about the lack of communication between departments that caused delays. I’ll be addressing this so we can prevent it from happening again. We appreciate your patience and the honest feedback. Best, Moises Gonzalez - Service Manager - 907-762-5752

August 21, 2025

Dealership Rating

Employee Rating

They don't answer or return phone calls. .....otherwise everything else good with them also .....otherwise everything else good with them also More

by LOST06333

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Kevins Mercedes

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Aug 22, 2025 -

Lithia Hyundai of Anchorage responded

We’re glad to hear the rest of your experience was positive. We also want to ensure communication is smoother moving forward. Please reach out to us directly so we can address any concerns and assist you more effectively. Best, Anthony Mingus - Sales Manager - 907-762-5100

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