Christian Medina | Page 2

Very upfront staff with great communication skills. Excellent customer service as always! Will continue utilizing Schaumburg Kia for all maintenance activities. Christian Medina always goes out of his Excellent customer service as always! Will continue utilizing Schaumburg Kia for all maintenance activities. Christian Medina always goes out of his way to provide an outstanding customer experience! He is a great communicator and extremely customer focused allowing for a seamless enjoyable experience at Schaumburg Kia! More

by HELENIAKS08 Verified Customer Verified Customer

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Very nice and good help. Pleased with service. Back again when need more work done. Pleased with service. Back again when need more work done. More

by MISSG124 Verified Customer Verified Customer

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Recommendation wise the answer is maybe rather than No. I personally would tell buyer to review all paperwork. I repeatedly stated I didn’t want the extended warranties and believe I was signing refusal of I personally would tell buyer to review all paperwork. I repeatedly stated I didn’t want the extended warranties and believe I was signing refusal of such warranties. Two extended warranties which cost 3800.00 were slid in against my wishing. Although the deception pissed me the warranties likely will prove to be beneficial in the long run. The most costly was the wrap warranty that was nearly 3200 basically takes my Kia manufacturer warranties from 3yr, 5yr, and 10yr to 10, 10, and 10 years. Also, Kia’s comes with 3 year roadside service is now 7yrs. The second warranty covers the key fobs, tires, rims, and windshield which is a good investment. More

by DEONSAMS1 Verified Customer Verified Customer

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Excellent service and very friendly atmosphere. Work on my Sorento started even before scheduled time and same happened to Sportage. Overall, I spent less time than planned and more work was done o Work on my Sorento started even before scheduled time and same happened to Sportage. Overall, I spent less time than planned and more work was done on both cars including spotless washing. More

by ANDRZEJGRUDZ Verified Customer Verified Customer

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Great and quick service. I would definitely recommend this dealership to anyone and come back again :) I would definitely recommend this dealership to anyone and come back again :) More

by MARYPURIY13 Verified Customer Verified Customer

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I have gone to a few Kia dealerships but the Schaumburg location is my favorite. My service Rep was Christian and he seriously went above and beyond to make sure I was taken care of. Everyone at this locat location is my favorite. My service Rep was Christian and he seriously went above and beyond to make sure I was taken care of. Everyone at this location is super sweet and I love that no matter how busy they are everyone is still positive. More

by almedina52 Verified Customer Verified Customer

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Service and repair shop that is honest about the work needing to be done and will work with you to make sure you get the service and care that you need. needing to be done and will work with you to make sure you get the service and care that you need. More

by KiaLov3r Verified Customer Verified Customer

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I like this location because it always has great service with attentive and knowledgeable staff members. with attentive and knowledgeable staff members. More

by TOMMIE B Verified Customer Verified Customer

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My old car broke down across the street. However the service center helped me out to take the car back to their service center. They only replaced the necessary parts that were broken down. However the service center helped me out to take the car back to their service center. They only replaced the necessary parts that were broken down. Thank you! More

by Andrew Verified Customer Verified Customer

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Fantastic service personal Issac and Christian are phenomenal They both deserve raises and to be recognized phenomenal They both deserve raises and to be recognized More

by Operationjj Verified Customer Verified Customer

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