Christian Melendez | Page 2

Prompt service meeting promised completion time. Friendly and professional service advisors. Quality service performed. Clean service area. Friendly and professional service advisors. Quality service performed. Clean service area. More

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Professional provided great service. Explained what was done to the car and explained future service on the car. Explained what was done to the car and explained future service on the car. More

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Very good service and great customer service I recommended to anyone. And service was fast recommended to anyone. And service was fast More

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The communication sucks! After waiting four hours for my oil change I decided to go to the attended and ask about the progress of my truck. He tells me “sorry its been done a After waiting four hours for my oil change I decided to go to the attended and ask about the progress of my truck. He tells me “sorry its been done and I called you.” I didn’t receive a phone call. I was in the lobby the whole time. No one came to get me. I would have know my truck was done two hours prior had I gotten a response after texting back the message from you guys saying “if there is anything that you need while your here please feel free to message back.” Also I would have know my truck was done if the real time process link had been updated. I was checking that every ten minutes after the first two hours. Also after checking if the attend had really called me. I find out he did but it was from a number with a caller id that read “Northern Trust” (623-537-5071) so maybe you can understand why I chose to ignore the call. Cause of this I had to cancel on a client that I had on an appointment with. The communication sucks! Hope this gets addressed. More

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The service advisor was able to get my vehicle in for the oil change and out at a decent time. He went above and beyond to make sure my time was valuable and understood that I needed to get to work at a cert oil change and out at a decent time. He went above and beyond to make sure my time was valuable and understood that I needed to get to work at a certain time. I have been coming here for the last 6 years and have no issues. Great job on the customer service. More

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The team was courteous and helpful throughout my appointment for an oil change on my vehicle today. appointment for an oil change on my vehicle today. More

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Amazing services, staff amazing, very helpful amazing workers, made sure everything was fine, 10/10 workers, made sure everything was fine, 10/10 More

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Had a great experience with the dealership, they did a really good job, I will be back really good job, I will be back More

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Great service department, positive, helpful staff ,and they worked to get my vehicle into shape and safe on the road. they worked to get my vehicle into shape and safe on the road. More

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Great service on my 2023 Grand Cherokee Ltd 4x4. Christian took care of all my vehicle required service and also did a good car wash after. Thanks Christian took care of all my vehicle required service and also did a good car wash after. Thanks More

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