Christina Carson
Christina Carson at Lexus of Sacramento

Christina Carson | Page 32

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

Contact Me
4.9
380 Reviews

Dealership Experience

24 yrs, 10 mos

Industry Experience

24 yrs, 10 mos

Languages Spoken

English English

4.9

380 Reviews

Write a Review

380 Reviews of Christina Carson

October 02, 2020

Dealership Rating
Employee Rating

we've been to your dealership for almost 20 years and we've never had a bad experience. Although I worked with everyone in service and then some, they are all top rated... More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Lexus of Sacramento responded

John, thank you for the review! We are grateful for your longtime business here at Lexus of Sacramento, and it means a lot to know that we've earned your loyalty over the past two decades. We look forward to your next visit!

October 01, 2020

Dealership Rating
Employee Rating

Christina did a wonderful job reconnecting my iPhone to the car. Everything else went just fine. Unlike the other three visits this summer I had when they replace the fuel pump and gauge 3 times after the More

by PKISHIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandy Joseph

Oct 02, 2020

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 01, 2020

Dealership Rating
Employee Rating

Thanks Christina Carson for your continued assistance with my 2007 Lexus IS. Appreciate having you for all these years; nice to have consistency and understanding of me and my vehicle. More

by MISSYMASUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2020

Lexus of Sacramento responded

Thank you for the kind words for Christina and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 28, 2020

Dealership Rating
Employee Rating

It was a pleasant visit, I was taken care of in a professional matter. I was informed about what needs to be done with my car to keep it updated Thank you all More

by KATALINVITALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2020

Lexus of Sacramento responded

Katalin, We appreciate your business, Christina and our team looks forward to serving you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 24, 2020

Dealership Rating
Employee Rating

I appreciate the professionalism, courtesy, and quality care by all Lexus of Sacramento staff. No matter who you speak to everyone is friendly and helpful. Most notably, I feel good about leaving my Lexu More

by SALLYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2020

Lexus of Sacramento responded

Sally, Thank you for your business and this review. We're happy to hear Christina and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 23, 2020

Dealership Rating
Employee Rating

Every time we bring our vehicles in we always treated with well... even with the mechanics we know come and greet us every time they see us... Best Service... Thank you More

by RICK.KEOMANIVONG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nick Cruz, Tracey Cach , Ryan Hansen, Mike Huttleston, Mike Huttleston, Pi is the best...

Sep 23, 2020

Lexus of Sacramento responded

Rick, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 23, 2020

Dealership Rating
Employee Rating

Christina in Service is the best. Her customer service is outstanding. She explains everything in general terms, so I can understand and make a decision. Thank you! More

by Shelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2020

Lexus of Sacramento responded

It's great to hear, Shelley, that Christina was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 21, 2020

Dealership Rating
Employee Rating

Pretty smooth process here! Great communication by the team. Friendly customer service. Only negative was the loaner cars were dirty. The first one they offered was very dirty inside. Moved me to anot More

by SCOTTLETENDRE12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Eric Foltz

Sep 21, 2020

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and apologize that the loaner was not cleaned properly. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 18, 2020

Dealership Rating
Employee Rating

I already left a review so please see previous. I cannot really rate the people below because it’s about the situation in general. I paid way too much not to have my issue completely resolved. I paid almost More

by Kerry Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nick Cruz, Tracey Cach , Joe Burton, Eric Foltz, Ryan Hansen, Mike Huttleston, Mike Huttleston, Brandy Joseph

September 18, 2020

Dealership Rating
Employee Rating

I feel that I always get top notch service. The wait time is not excessive, and of course it m I have no cxomy choice. I always feel valued and appreciated and am treated with respect and in a profess More

by ARMINKRUEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracey Cach

Sep 18, 2020

Lexus of Sacramento responded

We appreciate your business and our team looks forward to serving you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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