Christina Carson | Page 34

My sales person (Kent) and my service person (Christina) worked together to make sure the situation was handled to my satisfaction. I was very pleased with the outcome. worked together to make sure the situation was handled to my satisfaction. I was very pleased with the outcome. More

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Great service, went the extra mile I received great service from the folks at Lexus of Sacramento. The service advisors went the extra mile to check with the 3rd party warranty folks a I received great service from the folks at Lexus of Sacramento. The service advisors went the extra mile to check with the 3rd party warranty folks and was able to get it done in a timely manner. They also provided great guidance in terms of service requirements and things that were needed versus "nice-to-have". More

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Good experience I had a recall on my 08 es350, set up appointment, was given a loaner car. Easy setup and pick up of my vehicle when it was done. I’ll be back soon to I had a recall on my 08 es350, set up appointment, was given a loaner car. Easy setup and pick up of my vehicle when it was done. I’ll be back soon to get my transmission fluid changed soon. More

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Excellent service department, courteous and knowledgeable staff informed of what was going to be done and timely delivery. Well maintained facility and good follow up department, courteous and knowledgeable staff informed of what was going to be done and timely delivery. Well maintained facility and good follow up system. More

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Love Lexus of Sacramento Christina is the BEST! She is wonderful to work with and we ask for her every time! Chuck went out of his way to answer all my questions regarding the Christina is the BEST! She is wonderful to work with and we ask for her every time! Chuck went out of his way to answer all my questions regarding the new IS 300 F Sport. More

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Happy to be back for my car service. Very pleased to have my car serviced in this location. Special thanks to Christina Carson for my car service and Kent Owen for helping me with paperw Very pleased to have my car serviced in this location. Special thanks to Christina Carson for my car service and Kent Owen for helping me with paperwork to own a new car. More

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Excellent Service!! They were very help to get all my questions answered. We did the road test to identify the issue with the car, and we actually found the problem. They They were very help to get all my questions answered. We did the road test to identify the issue with the car, and we actually found the problem. They were able to applied a new update to fix the issue. So far, the problem is less, but I feel it here and there. I will have to test drive the car a few more times to ensure the problem has been resolved. More

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Second Lexus RX purchase We just had our certified used Lexus serviced with Sacramento Lexus. They provided excellent service from beginning to end. From the time we first cal We just had our certified used Lexus serviced with Sacramento Lexus. They provided excellent service from beginning to end. From the time we first called to schedule our service appointment ... to dropping off our car ... to getting our loaner car which was a brand new Lexus RX350 ... to picking our car the following day. Highly recommend Sacramento Lexus. More

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Adds on new Lexus Love getting a new Lexus loaner while my car was in service. All staff very helpful and professional. Car was done when promised. Process was easy Love getting a new Lexus loaner while my car was in service. All staff very helpful and professional. Car was done when promised. Process was easy and convenient. More

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You Get What You Pay For Kent Owens was prompt and courteous in contacting us when we submitted our online inquiry. He was also consistent with the customer service when we me Kent Owens was prompt and courteous in contacting us when we submitted our online inquiry. He was also consistent with the customer service when we met him in person at the dealership. His many years of professional sales experience made a big difference in the outcome. Our children also enjoyed his riddles and entertainment, but he is not a very cheap babysitter. Ray Ramirez was also a pleasure to deal with and he has good taste in ties and socks. Thank you David Williams for the follow up correspondence as well as Christina Carson and Eric Foltz in the Service Department. Looking forward to our next purchase at Lexus of Sacramento! More

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