Christine Klaben | Page 120

painless We worked with Don as our salesman.During the test drive he talked to us about the features of the truck. After he showed us all the paperwork he had We worked with Don as our salesman.During the test drive he talked to us about the features of the truck. After he showed us all the paperwork he had on the truck. We had driven thru not really planning on driving anything and really liked this truck. We had to wait several days to go back to buy it because of our schedule. Don kept in touch with us during that time. No pressure but just keeping us updated. When we went to buy he kept us entertained with stories while we waited to get to financing! Quite a character! And we also got to meet with Andy who really made it an easy decision to buy with klaben! Very nice guy! And then we got to work with Christine in financing who was efficient and explained everything to us as we went thru the paperwork. Made it very comfortable and non stressful. Nobody likes to do the financing! All in all i was forced to buy a new vehicle because of an accident and i am thankful to all the people we dealt with at this Klaben who made it a little easier to have to go thru this process!! More

by Beth B Verified Customer Verified Customer

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Working with Doug Carter After several months of looking and pricing and on his part being very patient we found the right car after all my situation was quite tough to deal After several months of looking and pricing and on his part being very patient we found the right car after all my situation was quite tough to deal with bankruptcy really turns people off he was great and in the future I will recommend him and klaben thanks again for a wonderful experience More

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Klaben Ford I was referred to klaben so I decided to go take a look in hopes of purchasing my first car. They were really helpful and didn’t seem to try and make I was referred to klaben so I decided to go take a look in hopes of purchasing my first car. They were really helpful and didn’t seem to try and make the most money they can but to save me money. Overall had a great experience. More

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Greatest experience This was the best experience we’ve ever had a dealership. Ty Davis was very friendly and answered all my dad’s questions and concerns. Ty made us feel This was the best experience we’ve ever had a dealership. Ty Davis was very friendly and answered all my dad’s questions and concerns. Ty made us feel at home and was able to give my dad the car he want and a good deal to boot. Thank u so much for such a positive experience. More

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Incredible customer service When I was deciding on whether I would lease again or buy, I decided to lease. Then I had to figure out whether I would lease from ford or someone els When I was deciding on whether I would lease again or buy, I decided to lease. Then I had to figure out whether I would lease from ford or someone else. Then I had to choose a dealer. when I chose to stick with not only ford but also Klaben Ford, I had to choose a car. In the midst of my changing decisions about what car and when I would upgrade and trying to figure out a budget, let’s just say I was scatter brained. However through it all, Chris Volk at Klaben was so helpful and understanding with me. After finishing all of the decision making i had to complete the paper work and Christine made it so easy and effortless for me. These two were life savers for me during his hectic time and i am so going to go through them again and again! I am so so grateful I chose Klaben and would 100% tell everyone looking for a car to go through them! P.S. I love my new ford ecosport they helped me get!!! More

by eduttera Verified Customer Verified Customer

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An asset to any team. Nate Bryant was a pleasure to deal with. Very knowledgeable about Ford products making my buying experience fast and painless. As a previous buyer un Nate Bryant was a pleasure to deal with. Very knowledgeable about Ford products making my buying experience fast and painless. As a previous buyer unhappy with the Escape I purchased from Nick, a salesman that was no longer with Klaban. I called the store and explained to Nate my situation. The Escape Titanium I got was supposed to have 4 Wheel drive but I had gotten stuck several times and found it wasn’t 4 Wheel drive. Nate talked to his manager and scheduled an appointment. To make along story short he was able to get me in another Escape SEL meeting my needs. I can’t thank him enough for his help. We love our new Ford. More

by Mark Verified Customer Verified Customer

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We had an excellent experience. We had an excellent experience purchasing our Ford Escape. The whole process was handled in a professional manner. It could have gone poorly since t We had an excellent experience purchasing our Ford Escape. The whole process was handled in a professional manner. It could have gone poorly since the original car that was purchased had flaws and was returned, however, everyone made sure that we left happy with the second vehicle. More

by Kburlij Verified Customer Verified Customer

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Great salesman Our salesman, Doug Carter was very easy to work with and he went above and beyond to meet are needs and put us in vehicles that we wanted. Our salesman, Doug Carter was very easy to work with and he went above and beyond to meet are needs and put us in vehicles that we wanted. More

by SBEADLE68 Verified Customer Verified Customer

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Great Place To Buy a Vehicle Filled an inquiry out online about a truck they had in stock, Louis called me on a Sunday within 25 min.. Very easy and forthcoming with information Filled an inquiry out online about a truck they had in stock, Louis called me on a Sunday within 25 min.. Very easy and forthcoming with information and answered all my questions.. Went to the store drove, no pressure.. Worked with Richard, Terry & Louis through the entire transaction they were willing to make some consessions to put a deal together.. I now am a truck owner from Klaben Ford.. Thanks for the Deal!! More

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Always A Great experience Always satisfied when I leave. They treat you like you were their family. Joe Bellian was a first time for us and he was awesome! Always satisfied when I leave. They treat you like you were their family. Joe Bellian was a first time for us and he was awesome! More

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