Christine Thomas

Excellent car buying experience with Barry. The process was handled almost entirely remotely, which made everything incredibly convenient. After I shared what I was looking for, Barry went abov The process was handled almost entirely remotely, which made everything incredibly convenient. After I shared what I was looking for, Barry went above and beyond to find exactly what I wanted. On pickup day, he took the time to patiently walk me through the vehicle’s tech and ensured all features were activated before I left the dealership. His 18+ years of experience really showed in how seamless and stress free the entire process felt. Christine also provided attentive, in-person guidance throughout the entire process, ensuring everything was completed smoothly and efficiently. She is a highly polished and dedicated professional. This is my third vehicle from this dealership over the past decade+, and I continue to be impressed by their professionalism, knowledge, and genuine care for their customers. I truly appreciate the outstanding service. More

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Rob provided all the answers need to make the purchase seem less from the start. Excellent sales person from beginning to end. One of the best that I had to deal with so far in my buying experience. Re seem less from the start. Excellent sales person from beginning to end. One of the best that I had to deal with so far in my buying experience. Recommend Rob highly! Christine the finance manager made the transaction and paperwork very smooth and easy. Completed very quickly. Christine's knowledge is on point and was able to confirm all the itemized figures to the total figure. Recommend Christine highly! More

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Rob was great I came in to get my car service and ended up buying a new car! Rob as always was great no pressure and bought a new car. I recommend Rob to anyone who wants to a car. I have been buying from up buying a new car! Rob as always was great no pressure and bought a new car. I recommend Rob to anyone who wants to a car. I have been buying from Rob for years and will never change! Excellent service and salesmanship! More

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Barry London and Austin Shemon are the best in the Sales Department and Alex in the Service Department Department and Alex in the Service Department More

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Barry was very helpful explaining all the options on our new vehicle. They saved us money through financing and gave us more money than what was quoted on our trade in. new vehicle. They saved us money through financing and gave us more money than what was quoted on our trade in. More

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It was a pleasure working with Rob and the team on the purchase of our Highlander. He helped answer all our questions and made it a smooth and easy process. We are glad we drove from Sterling to get the v purchase of our Highlander. He helped answer all our questions and made it a smooth and easy process. We are glad we drove from Sterling to get the vehicle we were looking for. The pups enjoyed the ride too. More

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Rob and the team at Mercedes Benz of Hagerstown are terrific people. They are professional, honest, and patient with everyone that walks through their doors looking for help. I would highly recommend y terrific people. They are professional, honest, and patient with everyone that walks through their doors looking for help. I would highly recommend you consider Mercedes Benz of Hagerstown when you’re shopping for your next vehicle! More

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I contacted the dealership on a Sunday (when they were closed). Barry was quick to reply to my interest in the Jeep. On Monday, we test drove the Jeep, completed paperwork and were out the door by 3 pm. closed). Barry was quick to reply to my interest in the Jeep. On Monday, we test drove the Jeep, completed paperwork and were out the door by 3 pm. Thanks Barry, Lisa & Steve More

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The staff is attentive and knowledgeable. We were impressed with their willingness to take the time and show us how everything works. We were impressed with their willingness to take the time and show us how everything works. More

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It's always a pleasure dealing with Rob. He's knowledgeable, personable,and responsive.The process is always easy with Rob and MB of Hagerstown.Many thanks! He's knowledgeable, personable,and responsive.The process is always easy with Rob and MB of Hagerstown.Many thanks! More

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