Christopher Iseman | Page 2

I waited in the lounge for 30 min after my appointment time before someone came to me. That rep did not explain clearly what would be included in the service BB. When the service was completed, the fro time before someone came to me. That rep did not explain clearly what would be included in the service BB. When the service was completed, the front-desk receptionist gave me the receipt to sign, and I did not get a service professional to explain what I was paying for. More

by B.YAO Verified Customer Verified Customer

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The focus for the dealership is the customer experience. That is shown from the moment you book your appointment or need to come in for an emergency repairs (living in Nj- the potholes are plentiful). Chris That is shown from the moment you book your appointment or need to come in for an emergency repairs (living in Nj- the potholes are plentiful). Chris the service advisor is always helpful and willing to go the extra mile. Added benefit is being able to look at the showroom floor and plan for your next Mercedes. More

by ALEX K Verified Customer Verified Customer

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Benzel Busch provided a great experience with a great team. Nice touch to watch the service are while in the waiting room. team. Nice touch to watch the service are while in the waiting room. More

by ESTRELLA236 Verified Customer Verified Customer

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everything is always handled professing ! ty just recall on sunroof. my cars 03 e500 s purched at benzene bush ty just recall on sunroof. my cars 03 e500 s purched at benzene bush More

by bluigi61 Verified Customer Verified Customer

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Very professional starting from sale to service department. Very clean and friendly stuff. That make you feel like family. department. Very clean and friendly stuff. That make you feel like family. More

by DNKI04 Verified Customer Verified Customer

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It is a pleasure to come to Benzel-Busch with a car problem. People are courteous and professional. Chris Iseman is always ready to solve any issue with his dedication and super profesional. problem. People are courteous and professional. Chris Iseman is always ready to solve any issue with his dedication and super profesional. More

by PEV163 Verified Customer Verified Customer

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My service person is Chris Iseman and he is an excellent person who works with you on your needs, concerns and moves the service technician so you are happy. person who works with you on your needs, concerns and moves the service technician so you are happy. More

by EUGSHAPIRO Verified Customer Verified Customer

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high quality sales and service in convenient upscale dealership--good experience, customer for many years dealership--good experience, customer for many years More

by RPASSEN Verified Customer Verified Customer

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BB makes every step easier to get your car serviced and get it back quickly get it back quickly More

by Baccheck Verified Customer Verified Customer

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What an experience I brought my car in for detail and new wiper blades. Turns out my car had a recall issue. Took a loaner. Unfortunate incident with loner. As if things couldn't get worse the part my car ne wiper blades. Turns out my car had a recall issue. Took a loaner. Unfortunate incident with loner. As if things couldn't get worse the part my car needed was on back order with no delivery date. Almost 2 months passed. After insurance claim for the loaner and waiting for my car. I was reunited with my car. Overall, considering everything, I have to say I was very pleased with the service I received. I've been a customer since 2004 and I plan to stick with them going forward. More

by almeidas Verified Customer Verified Customer

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