Christopher Volk | Page 20

Amazing! Great people and such amazing customer care and service!! Chris Volk treated me like family. I couldn’t have asked for a better experience. Thank you! Great people and such amazing customer care and service!! Chris Volk treated me like family. I couldn’t have asked for a better experience. Thank you! More

by nursekim02 Verified Customer Verified Customer

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Incredible leasing experience!! It started with my son. He had just flipped from a Fusion lease to an F-150 lease. When I saw the app on his iPhone last Saturday where he could st It started with my son. He had just flipped from a Fusion lease to an F-150 lease. When I saw the app on his iPhone last Saturday where he could start/lock/unlock the vehicle from anywhere I wanted it. So he called Rich Klaben and on Thursday we met with Chris Volk who helped us test drive and today(Saturday) he sat patiently with us to explain all the features and we drove out with two 2019 Fusion Hybrid’s. Everyone was great. And I mean everyone. Even guys who weren’t part of our deal were friendly and helpful. Denise in Finance was great and fast! Handled lease paperwork for two vehicles efficiently and quickly. Rich came down and shook our hands and welcomed us to the Ford family. Class act and a class dealership! Thanks to everyone! Ron and Annie More

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Chris Volk I did not have good credit at all and lived about an hour away...I inquired about a car that I was sure I would not get financed for! Chris urgently r I did not have good credit at all and lived about an hour away...I inquired about a car that I was sure I would not get financed for! Chris urgently replied to my inquiry and he started the process via phone and did not waste my time! He was able to get me th car I wanted fast and had everything ready for when I got there(which was nice because I have 2 under 2)! Great service from the whole team! More

by hillaryvalentine.hv Verified Customer Verified Customer

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Mr. Klaben and his staff personify customer service On a Thursday afternoon I talked to Mr. Klaben about my need to get out of my leased Fusion due to a new business venture. In essence, I needed a truc On a Thursday afternoon I talked to Mr. Klaben about my need to get out of my leased Fusion due to a new business venture. In essence, I needed a truck to haul equipment to and from events. He invited me to come and see him that following Monday to see if they could put something together that made sense. I showed up Monday morning @ 10 AM and @ 2 PM I was driving off the lot with a brand new F-150. Keep in mind, I had 10 months left on my lease and somehow Mr. Klaben was able to get me out of it!! My sales guy Chris was very good to work with. He was very chill and not pushy at all like reps at other dealers. We talked very practically about what I needed this new vehicle to be able to do for me and we were able to find the perfect fit; the 2019 F-150 XLT Crew Cab. It's got the hauling capability for my business along with the cab space to drive my wife and kids around to and from school/work/sporting events all while staying within my budget! Everyone from the gentleman that greeted me at the door, to my sales guy Chris and finally Christine in the finance department was fantastic. They truly personify customer service and THAT is the Klaben difference. I cannot see myself doing business with anyone else. More

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I love klaben Ford!!!! Will always come back I had a really good experience! The people that work there do try to work with you as much as they can. I have always had a great experience I am in m I had a really good experience! The people that work there do try to work with you as much as they can. I have always had a great experience I am in my 3rd lease and I wouldn't go anywhere else. More

by br7019 Verified Customer Verified Customer

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A great buying experience with Chris V. and Jenn Bowen I just purchased a brand new 2019 Ford Raptor that was below MSRP. Chris helped me through the entire negotiating process and all the way to getting I just purchased a brand new 2019 Ford Raptor that was below MSRP. Chris helped me through the entire negotiating process and all the way to getting my machine loaded on the transport truck.. He got me a deal that NO ONE else in CA, AZ and NV would do for me. Jenn in the finance dept. made sure all my paperwork, registration and payments were in order. When buying a truck of this price sight unseen AND out of state, it takes a lot of coordination. Everyone knows how awesome a fully loaded 2019 Raptor is. That doesn't take any selling. It sells itself!!! Its the customer service that sells this truck and Chris Volk and Jenn Bowen were superior to anyone I've dealt with at ANY dealership. Thanks so much. More

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2018 F150 Was an excellent experience. Chris and Louis made it all work out. Very happy with the dealership. Quill recommend others to come out and see everyone Was an excellent experience. Chris and Louis made it all work out. Very happy with the dealership. Quill recommend others to come out and see everyone there. Btw thank you to the other staff for putting up with my son and keeping him entertained while we we're there. More

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Great customer service!! Both Louis and Chris were amazing! Really made me feel welcome. They made everything so easy and smooth. I left very happy in my new ecosport!! Both Louis and Chris were amazing! Really made me feel welcome. They made everything so easy and smooth. I left very happy in my new ecosport!! More

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The Best I found the car on the web called and went to see it it had 20,000 less miles on it then the one i was going to buy in PA Chris Volt was great I told I found the car on the web called and went to see it it had 20,000 less miles on it then the one i was going to buy in PA Chris Volt was great I told him I had a rent a car and he said i could turn it in and went with me to turn the rent a car in while I was in he hooked my phone up to my Lincoln. Christine was also very nice and knows her stuff. It was worth the 73 mile trip from PA and next time I am going to call KLABEN first. More

by Bill McNutt Verified Customer Verified Customer

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NO REGRETS I don’t know where to begin, Chris And Louis from Klaben Ford are the BEST around. From start to finish I was explained to carefully and in full detai I don’t know where to begin, Chris And Louis from Klaben Ford are the BEST around. From start to finish I was explained to carefully and in full detail every step of the process. As a first time car buyer/ leaser AND a woman, it was important to me that I wasn’t talked to like I was an idiot. I wanted to know my options and I wanted people who could be straight forward on what was achievable on pricing. I’ve had many dealerships get my interest with advertised low pricing that was totally FALSE and when I went in, they would only show me rates if I put so much down (more than I wanted to) and a 39 month lease trying to get me with low monthly installments. I didn’t like those subtle tricks- not for a second did Louis or Chris do that with me. They made sure I knew of all my pricing options and helped me get the process completed quickly. I mean I’m talking 5-star service, texting me past office hours to answer questions, setting up paperwork so I could be in and out within the hour, and treating me with the upmost respect. These are people who are ready to work hard just for you and you don’t run into many people like that anymore. Mr. Klaben also personally came up and greeted me and that made me feel valued as a customer. Can’t recommend them enough! More

by aliciarandolph03 Verified Customer Verified Customer

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