Christopher Volk | Page 21

The Best I found the car on the web called and went to see it it had 20,000 less miles on it then the one i was going to buy in PA Chris Volt was great I told I found the car on the web called and went to see it it had 20,000 less miles on it then the one i was going to buy in PA Chris Volt was great I told him I had a rent a car and he said i could turn it in and went with me to turn the rent a car in while I was in he hooked my phone up to my Lincoln. Christine was also very nice and knows her stuff. It was worth the 73 mile trip from PA and next time I am going to call KLABEN first. More

by Bill McNutt Verified Customer Verified Customer

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NO REGRETS I don’t know where to begin, Chris And Louis from Klaben Ford are the BEST around. From start to finish I was explained to carefully and in full detai I don’t know where to begin, Chris And Louis from Klaben Ford are the BEST around. From start to finish I was explained to carefully and in full detail every step of the process. As a first time car buyer/ leaser AND a woman, it was important to me that I wasn’t talked to like I was an idiot. I wanted to know my options and I wanted people who could be straight forward on what was achievable on pricing. I’ve had many dealerships get my interest with advertised low pricing that was totally FALSE and when I went in, they would only show me rates if I put so much down (more than I wanted to) and a 39 month lease trying to get me with low monthly installments. I didn’t like those subtle tricks- not for a second did Louis or Chris do that with me. They made sure I knew of all my pricing options and helped me get the process completed quickly. I mean I’m talking 5-star service, texting me past office hours to answer questions, setting up paperwork so I could be in and out within the hour, and treating me with the upmost respect. These are people who are ready to work hard just for you and you don’t run into many people like that anymore. Mr. Klaben also personally came up and greeted me and that made me feel valued as a customer. Can’t recommend them enough! More

by aliciarandolph03 Verified Customer Verified Customer

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Fantastic Love going to Klaben for my car needs. Chris Volk and Christine Klaben were fantastic to work with and really worked hard to make sure I could get out Love going to Klaben for my car needs. Chris Volk and Christine Klaben were fantastic to work with and really worked hard to make sure I could get out of my lease and into a new car. More

by lindsay Verified Customer Verified Customer

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Klaben Takes Care Of Their Customers From the Service Center to the Sales Department to the ladies in Finance, Klaben Ford really takes care of their customers. I changed to Klaben from From the Service Center to the Sales Department to the ladies in Finance, Klaben Ford really takes care of their customers. I changed to Klaben from another Ford dealership and am very happy I did. Chris Volk in Sales is fantastic. I can't thank the folks at Klaben Ford enough for the way they treat me and my family. More

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Great Service The staff at Klaben helped me make the best decision regarding my current car and helped me find the best deal in a new car. Friendly, customer focuse The staff at Klaben helped me make the best decision regarding my current car and helped me find the best deal in a new car. Friendly, customer focused, knowledgeable. More

by FOURHOLMS Verified Customer Verified Customer

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Very Satisfied We bought a certified preowned Continental and felt like we got a great deal. We were treated special by all the staff that we came in contact with. We bought a certified preowned Continental and felt like we got a great deal. We were treated special by all the staff that we came in contact with. Even though it was a used car, I felt like we were buying a new car. Thanks to all for a great experience! More

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Excellence Courteous crew treats you like family, very professional and do very good work. They go above and beyond to make sure your experience with Klaben Ford Courteous crew treats you like family, very professional and do very good work. They go above and beyond to make sure your experience with Klaben Ford Lincoln is the best. More

by jc4life2006 Verified Customer Verified Customer

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Great new car purchase experience again. Went into Klaben to get a new car for my wife. Ended up getting one for her and one for me. They make the experience easy and comfortable. No typical Went into Klaben to get a new car for my wife. Ended up getting one for her and one for me. They make the experience easy and comfortable. No typical salesman, sales manager back and forth crap. Great price right off the bat. Service is outstanding. More

by RMAROTTO Verified Customer Verified Customer

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They aim to satisfy customer Louis has been exceptional. Since the time that we emailed back and forth before I was sure that I would want to buy this car, he has been one of th Louis has been exceptional. Since the time that we emailed back and forth before I was sure that I would want to buy this car, he has been one of the few salesperson that i felt comfortable communicating with without being pressured to buy right away. He patiently answering question and even fairly recommended me to check out a great deal from another dealer that I brought up to him as this car's price was a bit high for my budget at the time. And when I didn't think this car would work out, He notified me and asked if I was still interested before they posted the new lowered price online. I have been very picky in what I want in a car and to have several things updated and cleaned, and Louis has bent backward to meet my need. He even replaced the USB port so that the car can have carplay, and he registered my email to the Lincolnway account so the app is ready to use. He drove the car to my mechanic that is an hour away because I would feel better if my mechanic looked it over. Above all, he is super easy to get in touch with! He responds almost immediately through countless emails and texts in these last few weeks. Although I didn't work much directly with James Stickler, I am sure he works hard as well in the background. Thank you also to service guys that cleaned the car, touched up the paints and replace the center storage piece and install accessory in my 'new' car The president also took time to email and ask how are things going While this dealer may not be where you can get the lowest priced vehicle of its kind out there, the convenience of ease of communication, friendliness, without being pushy or aggressive is totally worth it. Please give all of them a raise :- ) Again thank you again everyone for working with me and lead me to this purchase. Please check out their store. It's always nice to support your local business. Have a wonderful and blessed day! More

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Good no high pressure sale tactics Friendly and curtious. No high pressures sale tactics. They worked as a team which I thought was a wonderful environment to work . Warm friendly atmos Friendly and curtious. No high pressures sale tactics. They worked as a team which I thought was a wonderful environment to work . Warm friendly atmosphere. More

by djsmitt Verified Customer Verified Customer

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