Christopher Volk | Page 33

Great Experience Had a great experience with Klaben Ford Lincoln. Chris Volk was wonderful and made the process easy and understandable. I appreciated that he was not Had a great experience with Klaben Ford Lincoln. Chris Volk was wonderful and made the process easy and understandable. I appreciated that he was not pushy and allowed me to take my time in determining the best car to suit my needs. Both Chris and Stephanie were personable, professional, and knowledgeable. Would definitely buy from here again! More

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Love this Dealership, both Sales and Service Rock This is the 3rd car I have purchased from Klaben Ford. I have to be honest, the 2nd one was what I called a "bad luck "car and I couldn't face seeing This is the 3rd car I have purchased from Klaben Ford. I have to be honest, the 2nd one was what I called a "bad luck "car and I couldn't face seeing another winter with it, so I was trading it in earlier than I usually would therefore dealing with the dreaded negative equity. Because of the great service I have received from Kim Wolfram over the years, I decided to give Klaben another chance. Everyone I dealt with was committed to getting me a new Focus, at my current payment or less. More

by jcochran4 Verified Customer Verified Customer

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BEST Car Buying Experience EVER! Chris Volk was Excellent! This was by far the smoothest, most time saving experience ever when purchasing a vehicle. I was in a situation with a veh Chris Volk was Excellent! This was by far the smoothest, most time saving experience ever when purchasing a vehicle. I was in a situation with a vehicle I hated for 16mo. After browsing on-line I inquired on a few vehicles at various places, one was at Klaben. Chris reached out to me via phone, we discussed what I was looking for and he went to work. The next morning I told Chris I can't do anything because three other places had told me it didn't look good to get out of the vehicle I was unhappy with. Chris said this was doable and asked that I give him a chance. After some back and forth in email/phone, he picked out the car he knew I wanted and had it ready for a test drive when I arrived later that day. Since most of the deal was already done behind the scenes, I was in/out in less than two hours. I have never worked with such a patient, more accommodating sales person ever. I will definitely refer my friends/family to Chris at Klaben Ford in Kent. I love, love, love my car. I can't thank you enough!!!!! Christine in Finance was pretty awesome too. Addressed any questions/concerns I had. Super efficient and friendly! More

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REVIEW they were super helpful, very personable & got me through the process very quick. very thorough on explaining all the details of everything I was sign they were super helpful, very personable & got me through the process very quick. very thorough on explaining all the details of everything I was signing & helped explain things not understood. aggressive, but not overwhelming sales approach & overall was a very good experience. was in & out of there in what has got to be a car buying record of some sort. Christine was super personable & very helpful & genuine. Chris made sure that everything was taken care of while I waited & was on top of everything that needed to be done. stellar service & great staff. More

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Would shop Klaben again I was impressed at how dedicated Chris V was to making the process so quick and easy. I will most likely shop Klaben for my next vehicle because of hi I was impressed at how dedicated Chris V was to making the process so quick and easy. I will most likely shop Klaben for my next vehicle because of him. More

by eabm Verified Customer Verified Customer

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WONE Referral I learned of your dealership listening to WONE 97.5 out of Akron by recommendation of Jeff Kinsbach. I have been in contact with Chris several times. I learned of your dealership listening to WONE 97.5 out of Akron by recommendation of Jeff Kinsbach. I have been in contact with Chris several times. He is a wonderful salesman and person in general. He is pretty straight up and did not pressure me like the sales people in the big city. I have been recommending him and the dealership to everybody. The prices seem great and the inventory is nice. I am out of town now but plan to come back to buy a Challenger when I return. Kudos to Chris for setting himself apart from the big city sales people. More

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Great experience! Their prices were the cheapest around. They are willing to work with you. Everyone including Chris is very friendly. The process was quick and easy. I Their prices were the cheapest around. They are willing to work with you. Everyone including Chris is very friendly. The process was quick and easy. I highly recommended them. More

by EEboch Verified Customer Verified Customer

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Excellent from start to finish! Chris V. was outstanding! He went above and beyond, stayed committed to our needs and exceeded our expectation! Really made our buying experience a Chris V. was outstanding! He went above and beyond, stayed committed to our needs and exceeded our expectation! Really made our buying experience a positive one! More

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Amazing People Amazing people here, they are extemly friendly and will go out of the way to help without asking. We had just left and they called me back in because Amazing people here, they are extemly friendly and will go out of the way to help without asking. We had just left and they called me back in because they were able to get my payment lowered. More

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Excellent Took all of my needs and requests seriously and made it so I had exactly what I wanted with minimum time actually spent at the dealership- which was h Took all of my needs and requests seriously and made it so I had exactly what I wanted with minimum time actually spent at the dealership- which was huge for me More

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