Chuck Collett | Page 13

Best car buying experience ever! In my experience, car buying is usually a painful, exhausting experience... but not this time. We spent nearly 6 hours at Audi. We worked with Brady In my experience, car buying is usually a painful, exhausting experience... but not this time. We spent nearly 6 hours at Audi. We worked with Brady and never once did I feel like walking out of the showroom without a new car. He was a gentleman, with an acute understanding of how to manage a husband and wife with very different ideas about what we needed in our new car. With his knowledge, experience, and quiet guidance, we found the perfect car for both of our needs. And, we were able to make the deal that was within our budget. Ronnie, it was a pleasure to work with you. Signing all the documents was fast, furious, and fun. Keith, you are a superstar at getting the initials and signatures where you need them without putting us to sleep with long, boring explanations of each document! With all the fancy 'bells and whistles" on the Q5 E, we needed some training on the gizmos, gadgets, and technology that is in this car. Chuck Collett is our hero for gently walking us through each option, control, and setting, even though at first it feels like you are about to take a pilot a space flight to Mars! The bottom line is this: We love our new Q5 E hybrid. We can drive to almost all locations in Naples on just the battery power. No gas required. The battery re-charges overnight in our garage. This is our first Audi and we could not be more pleased with it. It has comfort, style, technology beyond our wildest dreams... and it is saving the planet. Thank you to all at Audi Naples that made this the best car buying experience ever! More

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It was first class from the moment I arrived I've , had a successful career in sales on Wall St, and always watch carefully how people in other companies do things... Both Tommy Nagy, and Technol I've , had a successful career in sales on Wall St, and always watch carefully how people in other companies do things... Both Tommy Nagy, and Technologist Chuck Collett did an excellent job .. They were knowledgeable, handled questions very well, and had the exact right touch throughout my experience... I am terrible mechanically and Chuck was superb walking me through all the gadgets in the car... He's a real asset.... I am happy with the car .... my best, Larry Rawson More

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My first time Audi experience was exceptional Jeff Sawick (sales) went above and beyond to provide initial details on car selection via email, even going as far as to create and send me a video of Jeff Sawick (sales) went above and beyond to provide initial details on car selection via email, even going as far as to create and send me a video of the Q5 Titanium model inside and out! This allowed me a visual to compare to the Q5 and SQ5. No time was wasted communicating due to Covid-related precautions. I also worked with Patti Lowe (finance) and Chuck Collett (technologist). All three were professional, friendly, knowledgable, and instrumental in making my overall Audi experience very enjoyable. As a first time Audi owner, my expereince with Audi Naples was more than I could have asked for. Creating and building customer loyalty with me is off to an exceptional start! More

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Colin did everything and beyond you could expect of a car salesman. We handled almost everything via email and my time wasn’t wasted sitting in the dealership. Chuck was also super helpful and even helpe salesman. We handled almost everything via email and my time wasn’t wasted sitting in the dealership. Chuck was also super helpful and even helped my wife with her Q7 even though it was purchased at an out of state dealer. More

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a great experience This is the second SUV that we bought from this dealership. Colin & Ali were terrific with their knowledge and professionalism. Chuck was great in exp This is the second SUV that we bought from this dealership. Colin & Ali were terrific with their knowledge and professionalism. Chuck was great in explaining systems. Joey makes a service visit pleasant and efficient. The whole staff is extremely friendly & helpful. Will come back for next vehicle. More

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Service Always professional, helpful and courteous. They always take great care of us. Waiting area is comfortable with hot coffee and cookies and the free wa Always professional, helpful and courteous. They always take great care of us. Waiting area is comfortable with hot coffee and cookies and the free water is always cold. More

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Probable Audi Customer for Life My recent purchase with Ali was hands down the best experience I've ever had buying a vehicle. He is knowledgeable, friendly and most of all attentive My recent purchase with Ali was hands down the best experience I've ever had buying a vehicle. He is knowledgeable, friendly and most of all attentive. He answered all of my questions, put up with my negotiating and has checked in with me regularly since I drove it off the lot. These are the types of sales people dealerships need to hold onto. This is my second Audi, and definitely not my last. More

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Joey at Naples Audi is the best. Always give me good advice and makes sure my car gets everything it needs. Great dealership will differently come back. advice and makes sure my car gets everything it needs. Great dealership will differently come back. More

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I had a pleasant experience working with Colin Howe buying an Audi RS4 three weeks ago at Audi Naples, Florida. I came in and test drove the car and had a 10 minute negotiation with his Sales Manager buying an Audi RS4 three weeks ago at Audi Naples, Florida. I came in and test drove the car and had a 10 minute negotiation with his Sales Manager and got a fair price. No high pressure BS and no hidden fees or other unethical selling strategies. Straight forward, honest, and friendly negotiating. Called the next morning and accepted the deal and came in and drove out in the new car in one hour. Compared to other new car purchases this one was quite pleasant. More

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From the moment we walked in the showroom and met Brady Pacific, our salesman, until our last moments with Chuck Collett, the master technician (patiently teaching me how to use all the amazing features an Pacific, our salesman, until our last moments with Chuck Collett, the master technician (patiently teaching me how to use all the amazing features and being available for follow up questions later) it was PERFECT! Brady was patient, knowledgeable and professional showing us the cars that we were considering. When we decided to make a purchase Brady saw us thru all the details. Working with Ronnie Marino, the sales manager to get a win-win deal together was not a pressure atmosphere. He simply said, 'We want to work with you'. We felt we were being treated fairly. Then on to Ted (sorry, Ted I forget your last name!) for financing. He listened to what we wanted to do, how we wanted to structure payments, even which day of the month we wanted to pay. Brady showed us around the facilities, where we will go for service, waiting room and the coffee machine!! Everyone we met exceeded our expectations and made us feel like they truly appreciated our business. We look forward to doing business with them again and will refer this dealership to our friends. We even got an ol' fashioned "thank you" note from Ronnie! And followup email from Brady!. 5 STAR SERVICE!! More

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