152 Reviews
Write a ReviewDealership Experience
9 yrs, 8 mos
Industry Experience
9 yrs, 8 mos
Languages Spoken
English
152 Reviews of Chuck Collett
May 23, 2020
I had a pleasant experience working with Colin Howe buying an Audi RS4 three weeks ago at Audi Naples, Florida. I came in and test drove the car and had a 10 minute negotiation with his Sales Manager buying an Audi RS4 three weeks ago at Audi Naples, Florida. I came in and test drove the car and had a 10 minute negotiation with his Sales Manager and got a fair price. No high pressure BS and no hidden fees or other unethical selling strategies. Straight forward, honest, and friendly negotiating. Called the next morning and accepted the deal and came in and drove out in the new car in one hour. Compared to other new car purchases this one was quite pleasant. More
Other Employees Tagged: Colin Howe, Thilo Schwill , Keith Ahearn, John Holman, None
May 05, 2020
From the moment we walked in the showroom and met Brady Pacific, our salesman, until our last moments with Chuck Collett, the master technician (patiently teaching me how to use all the amazing features an Pacific, our salesman, until our last moments with Chuck Collett, the master technician (patiently teaching me how to use all the amazing features and being available for follow up questions later) it was PERFECT! Brady was patient, knowledgeable and professional showing us the cars that we were considering. When we decided to make a purchase Brady saw us thru all the details. Working with Ronnie Marino, the sales manager to get a win-win deal together was not a pressure atmosphere. He simply said, 'We want to work with you'. We felt we were being treated fairly. Then on to Ted (sorry, Ted I forget your last name!) for financing. He listened to what we wanted to do, how we wanted to structure payments, even which day of the month we wanted to pay. Brady showed us around the facilities, where we will go for service, waiting room and the coffee machine!! Everyone we met exceeded our expectations and made us feel like they truly appreciated our business. We look forward to doing business with them again and will refer this dealership to our friends. We even got an ol' fashioned "thank you" note from Ronnie! And followup email from Brady!. 5 STAR SERVICE!! More
Other Employees Tagged: Ted Daly, Ronnie Marino, Brady Pacific
March 12, 2020
Great car buying experience with the Audi Naples team! I live in Maine but was visiting family in Naples, FL and decided to check out the inventory at Audi Naples as I was in the market for a new Audi A6 t I live in Maine but was visiting family in Naples, FL and decided to check out the inventory at Audi Naples as I was in the market for a new Audi A6 to replace my 2011 A6. In my opinion Audi makes the best cars in the world and I base that on having owned an A4 previously and currently own an A5 and A6 so I new my next car would be another Audi. The inventory at Audi Naples was impressive, particularly in comparison to the inventory I was finding in Maine. Bob Cullinan was the salesman I dealt with and I couldn't have been more pleased with my interactions with Bob. A true gentlemen and professional. He showed me several new and Certified Pre-Owned (CPO) Audis and to my extreme satisfaction, he showed me a very low mileage 2019 CPO Audi A8. An absolute beautiful car. It was like brand new with less than 8,000 miles on it. Bob and manager Ronni Marino were easy to work with and agreed to what I felt was a great price on the A8L. They even arranged for delivery of the A8L right to my house in Maine at no extra cost. Patti Lowe efficiently processed the paperwork to finalize the transaction and the car showed up at my house about 1-week later. After the sale, I had several phone calls with Chuck Collet to help with settings in the Multi Media Interface (MMI). He proved to be a real expert on the technical aspects of the MMI and patiently walked me through several MMI features and settings. My car buying experience at Audi Naples was a real joy. Exceptional crew at Audi Naples. I recommend anyone in the market for a new or CPO Audi to head to Audi Naples and ask for Bob Cullinan. I think you'll be glad you did! More
Other Employees Tagged: Bob Cullinan, Ronnie Marino, Patti Lowe
February 19, 2020
Excellent service From the receptionist to Jason our salesman and technical instructions at dealership, and Chuck Collett who came to our condo to explain all the featu From the receptionist to Jason our salesman and technical instructions at dealership, and Chuck Collett who came to our condo to explain all the features on our new Audi the experience was excellent. We were welcomed and everyone went the extra mile. More
October 16, 2019
Excellent Dealership!!!!!!!!! Jason Giardina (Sales) ......Chuck Collett (Technologist) ....Jason Meixel (General Manager) Went Above and Beyond our Expectations!!! They made our Jason Giardina (Sales) ......Chuck Collett (Technologist) ....Jason Meixel (General Manager) Went Above and Beyond our Expectations!!! They made our Total Experience buying our first Audi EXCEPTIONAL!!!!! More
Other Employees Tagged: Jason Giardina , Jason Meixel, The Whole Service team was courteous and professional!
October 11, 2019
Service Michael and Chuck provided superior customer service during evaluation and post signing. We test drove the Q8 on Tuesday and the next day it was in my Michael and Chuck provided superior customer service during evaluation and post signing. We test drove the Q8 on Tuesday and the next day it was in my garage. Very smooth process and would do it again. More
Other Employees Tagged: Michael Pierne
September 20, 2019
Excellent Very impressed with the knowledge of our sales person Our second purchase, we purchase a 2018 A5 Cab. All our questions were answered in a very prof Very impressed with the knowledge of our sales person Our second purchase, we purchase a 2018 A5 Cab. All our questions were answered in a very professional manner.. Test driving sold us on the Q7. Jeff, Joey and Chuck were outstanding, handled all our question in a through and personally More
Other Employees Tagged: Jeff Sawick, Joey Hanitz
September 17, 2019
Audi Etron Purchase Troy and Chuck were fabulous from start to finish! They were quick to answer questions and get me information. Very kind and patient. Chuck spent Troy and Chuck were fabulous from start to finish! They were quick to answer questions and get me information. Very kind and patient. Chuck spent over an hour with me teaching how to use all of the technology in the car. He taught me how to use the different features, as well as best practices for an electric car. He also found answers to other questions from both service and parts. More
Other Employees Tagged: Troy Head
September 06, 2019
A VERY HAPPY CUSTOMER AUDI NAPLES IS VERY PERSONALIZED,AWARE OF THE CUSTOMERS NEEDS AND WANTS AND WILLING TO GO THE EXTRA MILE FOR CUSTOMER SATISFACTION. IT IS THE 2ND CAR AUDI NAPLES IS VERY PERSONALIZED,AWARE OF THE CUSTOMERS NEEDS AND WANTS AND WILLING TO GO THE EXTRA MILE FOR CUSTOMER SATISFACTION. IT IS THE 2ND CAR WE HAVE PURCHASED FROM AUDI NAPLES ,THE FIRST BEING A USED AND THIS MOST RECENT IS NEW.WE WENT TO THE DEALERSHIP SPECIFICALLY TO SEE JASON GIARDINA AND HE DID NOT DISAPPPOINT. HE FOUND THE CAR WE DID NOT EXPECT TO BUY , BUT WE ENDED UP BUYING IT AND ARE THRILLED!!!!THANK YOU JASON FOR YOUR TIME AND PATIENCE.CHUCK COLLETT WAS A DELIGHT AND ALSO VERY HELPFUL!!! CHUCK IS EXTREMELY KNOWLEDGEABLE AND WELL EDUCATED ON YOUR AUDI BRAND. AS A DEALERSHIP , AUDI NAPLES , IS VERY FORTUNATE TO HAVE 2 SUCH QUALIFIED EMPLOYEES . JASON AND CHUCK ARE TRUELY ASSETS TO YOUR TEAM!!!!! WE LOVE OUR SQ5!!!!!!! More
August 31, 2019
xxxx...They are good! It seemed like Mr. Jeff Sawick could not do enough for me yet he was never "pushy". He was able to answer every question with knowledgeable insight an It seemed like Mr. Jeff Sawick could not do enough for me yet he was never "pushy". He was able to answer every question with knowledgeable insight and a nice touch of humor when appropriate. It made me enjoy talking to a salesmen, something one does not often experience these days. Thank you Mr. Sawick. Audi Naples... this man is a real keeper. I feel all finance people are simply money oriented and know only numbers. My encounter with Mr. Ahearn was a bit different as he explained all the financial aspects very thoroughly and if I said I didn't want a particular item he respected my choice without being overbearing. Chuck Collett and I got along nicely and that is probably because we are much older and have been down a few trails of life. We are scheduled to meet at my home for further lessons which is really nice touch buy a real gentleman. More
Other Employees Tagged: Jeff Sawick , Keith Ahearn

