Chuck Oates

On time service, friendly and efficient supportive staff (Venicia and Whitney) and provided a “loaner”. (Venicia and Whitney) and provided a “loaner”. More

by nlindberg1933 Verified Customer Verified Customer

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I was greeted by everyone at the service drive as soon as I pulled in. But I was help by Prince Jones and the service manager, Johnny this go around. I was truly impressed by the cleanliness and level of car I pulled in. But I was help by Prince Jones and the service manager, Johnny this go around. I was truly impressed by the cleanliness and level of care provided by everyone to every customer who came in. This is one of the reasons why I continue to use Zeigler Honda of Racine’s service center for all my car’s maintenance and service needs! More

by BITW Verified Customer Verified Customer

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Best in class service department. Honest, thorough and respectful, explain everything in detail. They will try and upsell, but taking care of your auto is your decision Honest, thorough and respectful, explain everything in detail. They will try and upsell, but taking care of your auto is your decision More

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I just wanted to say I know the place is getting a lot of backlash from the Facebook post but I purchased a new Honda CRV in 2019 and a brand new vehicle, a Honda passport and I've been nothing but satisfied backlash from the Facebook post but I purchased a new Honda CRV in 2019 and a brand new vehicle, a Honda passport and I've been nothing but satisfied with this place. the people are very friendly. they are extremely military friendly and I've never been wrong on getting my work done there at the service center. I used to be against going to service centers at auto dealers but I have to say nothing but please and my next purchase I will buy from them. I don't believe somebody bought a car $10,000 over the sticker price as at Facebook post claimed and this dealership does not deserve that kind of bad rap when people are just bashing it now. lot of trolls out there so be cautious with what you read. More

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Very considerate of customers time. Listen attentively to all customer concerns. Let you know waiting time. Listen attentively to all customer concerns. Let you know waiting time. More

by WHC1TMN Verified Customer Verified Customer

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1/10 service. Almost ripped me off 2200 dollars. Ended up bringing it down to 1400. Absolutely absurd. Almost ripped me off 2200 dollars. Ended up bringing it down to 1400. Absolutely absurd. More

by orincruthers13 Verified Customer Verified Customer

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I am on a 7 hour drive, driving north about 3/4s of the way through. My check engine light popped on. Along with every other light on my dash. And this was the nearest shop/Honda dealership to me. I was in way through. My check engine light popped on. Along with every other light on my dash. And this was the nearest shop/Honda dealership to me. I was in a panic. Worried about cost, was i going to make my friends wedding..... So I'm sure i was difficult to handle. But this is why I'm leaving this review, they were so nice and so upbeat that I felt they were truly there to help. Which I believe that kind of customer service is so hard to get. Thanks again Service Dept. More

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This dealership gets all my business, I trust the service department to treat me fairly, Thanks to Brian Ingram for taking time to explain what work needed to be performed!! department to treat me fairly, Thanks to Brian Ingram for taking time to explain what work needed to be performed!! More

by gmmtroll36 Verified Customer Verified Customer

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As a female, I often get spoken to like I don’t know a thing about cars. The staff here was understanding and caring. They listened and were thorough. I was heard and treated kindly and everything was exp thing about cars. The staff here was understanding and caring. They listened and were thorough. I was heard and treated kindly and everything was explained clearly. I thank the entire staff for their service. More

by Trswenson85 Verified Customer Verified Customer

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I purchased my pre-owned vehicle on 3/29/25 and I’m still waiting for parts to fix my car and it’s 6/24/25. This waiting game to fix a pre-existing issue is extremely annoying and unprofessional. waiting for parts to fix my car and it’s 6/24/25. This waiting game to fix a pre-existing issue is extremely annoying and unprofessional. More

by rizzi002 Verified Customer Verified Customer

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