Chuck Schnitker | Page 137

Customer service Chuck does a great job addressing my needs and concern, u can tell he cares about the experience the customers have and goes above and beyond to ensur Chuck does a great job addressing my needs and concern, u can tell he cares about the experience the customers have and goes above and beyond to ensure excellent customer service. More

by Mat123 Verified Customer Verified Customer

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Service Review I have always been pleased with the service at Lokey Nissan. We drive about an hour each way from our home for their first rate treatment. Our family I have always been pleased with the service at Lokey Nissan. We drive about an hour each way from our home for their first rate treatment. Our family has bought three cars through Angelo and have referred close friends to him as well. Kent More

by kent13 Verified Customer Verified Customer

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Good as usual The service department has always been great to me and my family. Chuck is always upfront and never tries to sell us services we don’t need. The service department has always been great to me and my family. Chuck is always upfront and never tries to sell us services we don’t need. More

by UnecessarySteps Verified Customer Verified Customer

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Always a great experience I bought my car from Lokey Nissan in 2017. I have taken full advantage of the lifetime oil changes that were guaranteed with the purchase of my vehicl I bought my car from Lokey Nissan in 2017. I have taken full advantage of the lifetime oil changes that were guaranteed with the purchase of my vehicle. The service staff are friendly and efficient each time that I visit. No complaints! More

by Raqualwoods Verified Customer Verified Customer

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Brought my vehicle in to have some electrical problems chec Brought my vehicle in to have some electrical problems diagnosed. My locks on the door weren't working off and on , my clock wouldn't stay set an Brought my vehicle in to have some electrical problems diagnosed. My locks on the door weren't working off and on , my clock wouldn't stay set and my windows were rolling down halfway on there own ( front driver and passenger sides. I was called 3 hrs later and told that nonthing was wrong with the windows , lockes or the clock. But I'm still having the same problems from the same things ! I don't fill anything was ever checked ! More

by Victor21 Verified Customer Verified Customer

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Treatement I will never bring my car back to Lokey. If there is service necessary, I will go through another Dealership. I have been belittled by my Service Ad I will never bring my car back to Lokey. If there is service necessary, I will go through another Dealership. I have been belittled by my Service Advisor and still haven't heard back regarding the condensation around my rear hatch window, which I was told they were contacting Nissan to see if there had been any complaints. Bottom line, I have been treated poorly and wish I had done more research before I purchased my Rouge from LOKEY! More

by BirdPoop Verified Customer Verified Customer

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Dealership did their best to accommodate me & my truck needs Chuck always goes the extra mile to make sure my truck's issues were properly addressed meanwhile making sure it was of no added inconvenience for me. Chuck always goes the extra mile to make sure my truck's issues were properly addressed meanwhile making sure it was of no added inconvenience for me. More

by ROBERTMEALE Verified Customer Verified Customer

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DO NOT TAKE YOUR CAR HERE....RUN They are huge liars and told me that my truck was in total alignment which they obviously never checked. When I took it to Courtesy Nissan they confir They are huge liars and told me that my truck was in total alignment which they obviously never checked. When I took it to Courtesy Nissan they confirmed what Firestone had told me, that I did need an alignment and even gave me the paper showing where they had checked my alignment unlike the liars at Lokey who never even gave me a sheet that they checked it, which they didnt. They also lied about putting air in my tires because one of them was really low and they said that they put air in them but I found out that they did not put any air in them by checking the status on my truck when I left there and it clearly showed the tire being at the same low air rate as it was previously. I would strongly urge you to take your vehicle to someone you can trust and not to these dishonest people. More

by Curigrl Verified Customer Verified Customer

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Not very pleased When I first brought my Nissan yo be serviced, the staff was courteous, friendly and efficient.Lately, it has not been the same. I am called by salesp When I first brought my Nissan yo be serviced, the staff was courteous, friendly and efficient.Lately, it has not been the same. I am called by salespeople to get another vehicle when my vehicle is being serviced and I am always invonvenienced and given the run around about loaner vehicles when I have been entitled to them. Once I was told that there are so many recalls that there aren’t any loaner vehicles. Next I was offered one but then was told that the warranty work that needed to be done wasn’t going to take long enough to be entitled to one. I can’t be without a vehicle. I take care of my elderly mom as well as work an hour away from my home. I still have not gotten my warranty work completed because I haven’t heard from anyone that the part was in! I also had a rare day off and brought the vehicle in to be told that it was just going to be assessed that day. I am truly not happy with service at this time. It’s a shame because I’m the past this has never been the case. More

by memorymaker Verified Customer Verified Customer

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check up oil change and check up …. fast, efficient …..only needed new wipers …… was raining that day, so I didn't get a car wash, but they did clean the insid oil change and check up …. fast, efficient …..only needed new wipers …… was raining that day, so I didn't get a car wash, but they did clean the inside of the car …. More

by TOMARL1 Verified Customer Verified Customer

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