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Clara Torres
Clara Torres at Honda of Valley Stream

Clara Torres | Page 18

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
1,043 Reviews
4.8

1,043 Reviews

Write a Review

1043 Reviews of Clara Torres

December 18, 2024

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Employee Rating

Kevin is extremely knowledgeable and helpful. The parts department provided excellent customer service and was not condescending when discussing a new battery for our car. More

by Tasha506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel, Kevin Singh, Briyanna Jones

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Dec 18, 2024

Honda of Valley Stream responded

We’re thrilled to hear that Kevin and the parts department provided knowledgeable and excellent customer service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 18, 2024

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Employee Rating

I couldn’t get my answer I was looking for struts replace , I still don’t know how much would cost me replacing struts. They gave me huge list of issue. More

by UGUR_GULMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Marcel, Brandon Martinez

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Dec 27, 2024

Honda of Valley Stream responded

We apologize for the misunderstanding. If you look at Line D of the invoice given to you at your visit with us it gives this struts pricing: Line D: Customer states, check front struts, was told that are leaking and making noise, price Correction *Alignment-4 wheel: with strut $169.95 Other: left front strut bearing n bump stop $1045.27 Hope this help! Please reach out if we can assist you with this repair and anything else. Happy New Year!

December 17, 2024

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Employee Rating

Clara is always very polite, courteous and professional and is an asset to Honda of Valley Stream service Department. More

by SATRORAMDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2024

Honda of Valley Stream responded

We’re thrilled to hear that Clara consistently provides professional service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 17, 2024

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Great service . From. Check in , check out. Clara kept me informed on the service,timing . Well pleased. More

by armen748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2024

Honda of Valley Stream responded

It’s great to know you were satisfied with the service and the environment. If you need any further assistance, feel free to reach out—we’re here to help!

December 12, 2024

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Employee Rating

Clara was very nice and efficient. I was in and out in no time l More

by JUSTFOUR4444
Recommend Dealer
Yes
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Dec 13, 2024

Honda of Valley Stream responded

Thank you for your feedback! We’re glad to hear Clara provided efficient and friendly service, making your visit quick and seamless. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

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Employee Rating

Great experience from enter to exit! Zero complaints thus far! This includes the cashiers as well!! More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh, Briyanna Jones, Mark Skawinsky

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Dec 13, 2024

Honda of Valley Stream responded

We’re delighted to hear you had a great experience from start to finish, including with our cashiers. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

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Employee Rating

The service department did something to my heating system that caused it to not work properly. More

by BRYANTD517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Briyanna Jones, Mark Skawinsky

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Dec 17, 2024

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

December 11, 2024

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Employee Rating

Friendly people. Waiting area is nice and has very good internet. I recommend this place More

by Honda driver
Recommend Dealer
Yes
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Dec 13, 2024

Honda of Valley Stream responded

We’re glad you enjoyed the friendly service and the comfortable waiting area with great internet. Your recommendation means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

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Employee Rating

I only come here for my cars needs. The service and people here are awesome! Keep up the great work! More

by georgemartinez37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

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Dec 13, 2024

Honda of Valley Stream responded

Thank you for your loyalty and kind words! We’re thrilled to hear you trust us with your car’s needs and appreciate our team’s service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

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Employee Rating

I always come to this dealer and get helped by Clara. This time I went in for an oil change and the fuel pump recall for my 2019 crv. Process was easy and wonderful as always. More

by t.jimenez425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2024

Honda of Valley Stream responded

Thank you for your continued trust and for sharing your experience! We’re delighted to hear that Clara consistently provides you with excellent service and that your recent visit for an oil change and fuel pump recall went smoothly. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

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