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Clara Torres
Clara Torres at Honda of Valley Stream

Clara Torres

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
969 Reviews
4.8

969 Reviews

Write a Review

969 Reviews of Clara Torres

July 28, 2025

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Employee Rating

Excellent service. The service advisor is as very helpful and professional. I would be going back there. More

by ANILHARRY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Jul 29, 2025

Honda of Valley Stream responded

Hi there, We’re happy to hear your visit went well and that the service advisor provided such helpful and professional support. Please feel free to reach out if you need anything else!

July 23, 2025

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Employee Rating

Clara Torres was nice, answered my stupid question about why the another service center is across the street, knew about the prepaid maintenance, was informative that the first oil change was free regardles More

by elsantamaria
Recommend Dealer
Yes
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Jul 28, 2025

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience—Clara clearly made a strong impression with her friendly attitude, product knowledge, and quick service. Please feel free to reach out if there's anything more we can do for you!

July 21, 2025

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Clara Torres was excellent; she was professional and very pleasant and made the service experience very positive. More

by SKESS901
Recommend Dealer
Yes
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Jul 28, 2025

Honda of Valley Stream responded

Hi there, We're thrilled to hear Clara made your visit such a positive one with her professionalism and kind demeanor. If there's anything else you need, please don’t hesitate to reach out!

July 17, 2025

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Very disappointed. My car was serviced on 6/24. Three weeks later the tire pressure light care on. Was the multi point inspection done?? I have now tried to speak to s More

by dorothym1011
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

Honda of Valley Stream responded

When we service a vehicle we check the tire condition, wear pattern, and thread life left. If an object is puncturing the tire we notify the customer and suggest repair or replacement. At the time of service this wasn't the case. However, when you came back in weeks after servicing the vehicle, your left rear tire had an obvious nail stuck on its sidewall that was shown to you upon arrival. As for the several excessive phone hold times, it is not our normal. Please contact our assistant service manager, Tony Vicente, at 516-285-6655, ext. 126, so we can trace it. Thank you.

July 14, 2025

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Clara Torres was so helpful in explaining the service process. I am a non digital senior. Clara was very very polite and understanding. Patient and respectful. Interacted with a smile too. Having to More

by EFORD44
Recommend Dealer
Yes
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Jul 15, 2025

Honda of Valley Stream responded

Hi, Thank you for taking the time to share your experience. We’re truly grateful for your kind words about Clara Torres—she’ll be happy to know her patience, professionalism, and compassion made a tough visit much easier. We're honored to have served you and your son with care and respect. If you ever need anything, please don’t hesitate to reach out!

July 10, 2025

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Very good experience overall, satisfied with everything and staff was so cooperative and understandable. Highly recommended. More

by syedusmanriaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Jul 11, 2025

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We're glad to hear you had a positive experience and that the staff was helpful and understanding throughout. Your recommendation means a lot—if you ever need anything, please don’t hesitate to reach out!

July 04, 2025

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The entire crew is welcoming, knowledgeable and informative. I have zero complaints about this team. More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky , Amina the cashier, and her cashier colleagues

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Jul 07, 2025

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're so glad to hear the team made your experience a positive one with their welcoming and informative approach. If you ever need anything, please don’t hesitate to reach out!

June 23, 2025

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Employee Rating

Pleasant experience, service representative was friendly and patient. I was there long for my service and will be using again. More

by sharifah23
Service Price Transparency
Workmanship
Recommend Dealer
Yes
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Jun 25, 2025

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience! We're glad to hear your visit was pleasant and that your service representative was both friendly and patient. We appreciate your continued trust and look forward to seeing you again. If you need anything in the meantime, please don’t hesitate to reach out!

June 17, 2025

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Clare was very helpful and she wen above and beyond. Thanks for your servces and all you have done More

by sosamsab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2025

Honda of Valley Stream responded

Hi there, Thank you for your kind words! We’re so glad Clare went the extra mile to assist you. Your appreciation means a lot to us. If there’s anything more we can do, please don’t hesitate to reach out!

June 17, 2025

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Employee Rating

The customer service met my expectations and the representative that assisted me was courteous,, knowledgeable, and professional. More

by dsamuda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Jun 17, 2025

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're pleased to hear the service met your expectations and that your representative provided courteous and professional support. If you need anything in the future, please don’t hesitate to reach out!

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