Clara Torres
Clara Torres at Honda of Valley Stream

Clara Torres | Page 29

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
1,043 Reviews
4.8

1,043 Reviews

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1043 Reviews of Clara Torres

August 09, 2024

Dealership Rating
Employee Rating

Clara was courteous and gave me an accurate time that I could expect to wait. She ensured that all I needed was done. More

by JESUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're pleased to hear that Clara was courteous and provided an accurate wait time while ensuring all your needs were met. We appreciate your feedback and look forward to serving you again!

August 09, 2024

Dealership Rating
Employee Rating

The service was very quick, Clara was very kind and professional. No issues were had More

by staci.kleinberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your service was quick and that Clara provided kind and professional care. It's great to know everything went smoothly. We look forward to serving you again in the future!

August 07, 2024

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Clara was accommodating and friendly. She also listened patiently and went above and beyond to ensure my satisfaction. More

by Davoncci
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 08, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Clara was accommodating, friendly, and attentive to your needs. It's wonderful to know she went above and beyond to ensure your satisfaction. We look forward to serving you again!

August 02, 2024

Dealership Rating
Employee Rating

All time they do a good job and i all time preference work with clara she take care all details More

by Oduran23
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 05, 2024

Honda of Valley Stream responded

We're delighted to hear that Clara consistently takes care of all the details and ensures you have a good experience. Your preference to work with her is greatly appreciated. Thank you for your continued trust in us!

August 01, 2024

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Nice ambience, Great employees very helpful, Quick and very efficient service. Amazing complementary Coffee. Overall Great customer service More

by JORDANBIGGS2154
Service Price Transparency
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Recommend Dealer
Yes
Aug 02, 2024

Honda of Valley Stream responded

We're delighted to hear that you enjoyed the ambiance and found our employees helpful. It's great to know that you experienced quick and efficient service and enjoyed our complimentary coffee. Thank you for your kind words, and we look forward to serving you again with great customer service!

August 01, 2024

Dealership Rating
Employee Rating

Great service rep, Mr. Marcel always takes care of all my concerns. Always leave satisfied More

by JOZONE113
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Alex Marcel

Aug 02, 2024

Honda of Valley Stream responded

We're thrilled to hear that Mr. Marcel consistently addresses all your concerns and ensures your satisfaction. Thank you for your kind words, and we look forward to continuing to provide you with excellent service!

July 31, 2024

Dealership Rating
Employee Rating

Clara is WONDERFUL! ! Clara keeps me posted on the progress of my car. My car is having intermittent Apple CarPlay issues. The CarPlay works, I hit a bump and it goes o More

by alicelngbch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh

Jul 31, 2024

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that Clara has been wonderful in keeping you informed and providing pleasant and professional service. We apologize for the ongoing issues with your Apple CarPlay. We understand how frustrating intermittent problems can be, and we're committed to resolving this for you. We're sorry to hear that the issue persisted after the initial repair. Kevin and Clara will continue to work together to diagnose and fix the problem. We appreciate your patience and understanding and will do our best to ensure your CarPlay is functioning correctly. Thank you for bringing this to our attention, and we look forward to resolving it for you soon.

July 31, 2024

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Thank you! Super easy and comfortable waiting area. I got some work done and waited for my car to be ready. More

by ryan.thomas.kelly
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 31, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our waiting area easy and comfortable. It's great to know you were able to get some work done while waiting for your car. We look forward to serving you again in the future!

July 30, 2024

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Employee Rating

I had so much bad experience. They lost my car’s bottom engine plate and nobody notified me about it. Now they are blaming us that I lost it. Now they don’t wanna fix it at all. I More

by Sunyaranav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Lin, Kevin Singh, Gabe Peña, Brandon Martinez , Ceaser Gonzalez

Aug 02, 2024

Honda of Valley Stream responded

The vehicle was inspected by our Service Manager. The under carriage of the vehicle showed damage from road debris impacting it and that is what caused damage to the shield. Our service manager showed this evidence to the customer at the time of inspection.

July 30, 2024

Dealership Rating
Employee Rating

Clara and the rest of the team are always so welcoming. Clara is an excellent representative I will rate her 10 stars More

by YMORONTA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

Jul 31, 2024

Honda of Valley Stream responded

Thank you for your wonderful feedback. We're thrilled to hear that Clara and the rest of the team are always welcoming and that Clara has provided excellent service. Your 10-star rating means a lot to us. We look forward to continuing to serve you!

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