Clara was beyond amazing excellent she gave excellent
customer service. Provided solutions to my problems , explained everything thoroughly and was always smiling through it thank you !!!!
customer service. Provided solutions to my problems , explained everything thoroughly and was always smiling through it thank you !!!!
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by Jonher0436
Verified Customer
Verified Customer
Service Price Transparency
Oct 05, 2026 -
Honda of Valley Stream responded
Hi there,
Hearing that Clara brought solutions, clear explanations, and a steady smile to your visit is wonderful. We will be sure to pass your kind words along to her. If you need anything in the future, please reach out to us.
I wished they had had the part available.
I told them what was wrong based on my mechanics assessment. Instead I had to make two trips. The first one I left the car at 7:30 and came back at 2
I told them what was wrong based on my mechanics assessment. Instead I had to make two trips. The first one I left the car at 7:30 and came back at 2. The installation part was much faster 7:30-10:00
They also should have more courtesy cars to take one locally or to the LIRR more frequently.
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by PKESSELMAN55
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2026 -
Honda of Valley Stream responded
Thank you for sharing your feedback regarding your recent service visit with us. We sincerely apologize for the inconvenience of having to make two trips due to part availability and for any frustration with our courtesy car availability. We value your input and invite you to reach out directly to our management team so we can discuss your experience further and ensure we better serve you next time. The Honda of Valley Stream Team
Your service representative Clara is "Outstanding"!
Great communication and consistent follow up. Very happy with the service @ Honda of Valley Stream.
Great communication and consistent follow up. Very happy with the service @ Honda of Valley Stream.
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by MICKLINK
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2026 -
Honda of Valley Stream responded
Hi there,
Thank you for sharing this. We are glad Clara's communication and consistent follow-up left such a strong impression. We appreciate your continued trust in Honda of Valley Stream.
Excellent customer service.
She makes recommendations, welcoming. Explain process of repair. Send email and text when necessary
She makes recommendations, welcoming. Explain process of repair. Send email and text when necessary
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by PATSIE143
Verified Customer
Verified Customer
Service Price Transparency
Sep 24, 2026 -
Honda of Valley Stream responded
Hi there, thank you for the kind review. We are glad to hear you received excellent service with clear recommendations and updates throughout the repair process. We appreciate you taking the time to share your experience.
I went to Honda for an oil change on Saturday, and Clara
was great! She was friendly, helpful, and made the whole visit a pleasant experience.
was great! She was friendly, helpful, and made the whole visit a pleasant experience.
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by cheecheewatson
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2026 -
Honda of Valley Stream responded
Hi there,
Thank you for sharing this. We are glad Clara made your oil change visit a pleasant one with her friendly, helpful approach. We appreciate you taking the time to recognize her, and we look forward to seeing you again.
I had a great experience at Honda of Valley Stream!
I brought my vehicle in for an oil change, and Clara Torres took excellent care of me from start to finish. She was friendly, professional, attentive
I brought my vehicle in for an oil change, and Clara Torres took excellent care of me from start to finish. She was friendly, professional, attentive, and made sure everything went smoothly.
The service was efficient, and the entire process was easy and stress-free. It’s always nice to receive great customer service, and Clara definitely went above and beyond to make sure I was taken care of.
Thank you, Clara, and the entire Honda of Valley Stream team! I highly recommend them and will definitely be returning for future service.
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by ADRIAN2118
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2026 -
Honda of Valley Stream responded
Hi Adrian,
Thank you for sharing this. We are glad Clara took such great care of you from start to finish, and that the process felt smooth, efficient, and stress-free. We appreciate the recommendation and look forward to welcoming you back for future service.
She did a fine job, which was to sell a service and she
wasn’t an annoyance.
wasn’t an annoyance.
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by dsealy1965
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2026 -
Honda of Valley Stream responded
Hi there,
Thank you for this feedback. We appreciate you taking the time to share your experience, and we are glad the visit was straightforward and to the point.
They did a very good job at honda o will always come back
for service
for service
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by DMMCDONALD62
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2026 -
Honda of Valley Stream responded
Hello,
Thank you for the great review. We are glad you had a very good experience with our service team and appreciate your continued trust in Honda for your service needs. We look forward to seeing you again.
The dealership was good Clara was great was very
professional and pleasant I would refer her to anyone who goes there, I will definitely call her when its time for me to bring my car in
professional and pleasant I would refer her to anyone who goes there, I will definitely call her when its time for me to bring my car in
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by H. Kevin smith
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2026 -
Honda of Valley Stream responded
Kevin,
Thank you for sharing your experience with Clara. It is great to hear she was professional and pleasant, and that you would refer her to anyone visiting the dealership. We look forward to helping you again whenever it is time to bring your car in.
Exelente servicio, me atendieron a tiempo todo el
personal muy amables, los voy a recomendar
personal muy amables, los voy a recomendar
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by hormerg
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2026 -
Honda of Valley Stream responded
Hi there,
Thank you for your kind words. We are so glad to hear you were attended to on time and that all of our staff were so friendly. We appreciate the recommendation.
Gracias por sus amables palabras. Nos alegra mucho saber que fue atendido a tiempo y que todo el personal fue muy amable. Agradecemos la recomendación.
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