Clara Torres | Page 32

Honda of Valley Stream responded

Thank you for your wonderful review! We're thrilled to hear that Clara provided you with exceptional service, communicating well and advocating for you beyond your expectations. It's great to know that she was kind and thoughtful throughout the process. We appreciate your kind words and look forward to serving you again in the future!

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that your representative was very helpful and that your wait wasn't long. It's great to know that we performed a thorough inspection of your vehicle. If you need any further assistance, please don't hesitate to reach out. We're here to help!

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that you had the best experience with our dealership and are gratefully satisfied with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you need anything else, please don't hesitate to reach out!

Honda of Valley Stream responded

Thank you for your continued loyalty! We're thrilled to hear that this is your third car from Honda of Valley Stream and your ninth car from Gary. It's wonderful to know that you've consistently had great sales experiences with us. We appreciate your trust and look forward to serving you again in the future. Enjoy your new car!

Honda of Valley Stream responded

Thank you for your wonderful review! We're glad to hear that you found our Service Center well organized and that Clara provided clear communication and professional service. Your appreciation for the quality service means a lot to us. We look forward to continuing to meet your needs in the future!

Honda of Valley Stream responded

We are sorry that your experience with us was not satisfactory. As explained over the phone, with all service departments advisors give suggestions on recommended services. Clients are more than welcome to decline the services recommended. When you arrived, there were other clients who had arrived before you causing a wait to check in, but we go in order on arrival for check in. As for the recall, we do not have control over the timing on when Honda National sends the parts to us or we would have gladly taken care of that for you. We stand behind our work and always look out for the safety of our clients. We refuse to trade in the quality of our work for a faster service time. We know taking our time to complete the work correctly the first time is what keeps our clients safe on the road and feel it isn’t worth the sacrifice. We hope to see you again and want you to feel free to reach out to us if you need to. 516-812-5302 or 516-285-6655 extension 134.

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that Clara made your visit pleasant, despite the wait. It's great to know that you found our waiting area open and comfortable. We appreciate your feedback and look forward to providing you with excellent service again in the future!

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that the agent who assisted you was extremely benevolent and that you appreciated every moment of her help. We look forward to serving you again!

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that our dealership staff were very professional and that your service was prompt. We also appreciate your kind words about our clean and nice facility. We look forward to working with you again. Please let us know if there is ever anything we can assist you with. Take care!

Honda of Valley Stream responded

Thank you so much for your enthusiastic feedback! We're thrilled to hear that you had such a positive experience with us. We would be honored if you recommend us to your family and friends. If they have any questions or need assistance, we're here to help. Thank you for choosing us, and we look forward to welcoming your loved ones!