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Clay Newton
Clay Newton, Service Advisor, Nimnicht Buick GMC
4.2

Clay Newton

Service Advisor

Nimnicht Buick GMC

11503 Philips Highway
Jacksonville, FL 32256

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5 Reviews of Clay Newton

August 30, 2018

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"Sincere Professionals"

- Asolare

From initial first impression of not being accosted in the parking lot by a salesman, to the personable receptionist, to the salesperson I was introduced to, I knew I was in a dealership made up of Sincere Professionals. My experience from here only got better as I ran into 3 employees there that I have know for years, so I spent the next 30 minutes or more getting caught up. Finally I started sharing with the salesperson what I was looking for and he listened intently and then we to look around. As we looked at several models he asked additional questions, I answered (he listened again), and then we narrowed it down to a couple of options. At this point there was never any pressure just good and pernaint conversation and information. I settled on a model to take home to show my wife and we returned the next afternoon and made a deal to buy that particular one and drove it home in a matter of an hour. I returned the next day with a couple of questions on programming the computer stuff and here again the salesman and service department manager could not have been more accommodating and made sure all my questions were satisfactorily answered. So, from every single person I met, and in every department, they could not have been any nicer or more sincere.....”Sincere Professionals”!!

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Yes

Other Employees Tagged: Doug Forsythe, Mac Reynolds, D J Edwards , Scottie Manson (Awesome Experience!)

May 19, 2018

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"I will always come to Nimnicht for My Transportation needs"

- Tim

This is the third time that I have purchased a car from Nimnicht Buick. The Sales people are always extremely helpful and knowledgeable and answer all my questions to help me make the right decision. The relationship doesn’t end after the purchase. Nimnicht has the best service department of any dealership that I have ever used They are extremely helpful and professional technicians that will keep your car in its top shape during your ownership. They have earned my loyalty as a customer.

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Yes

Other Employees Tagged: John Voight, Doug Forsythe, Mac Reynolds

March 07, 2018

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"Great and Profession al Experience"

- mindjay

I visited the service center of GMC with my 2007 Chevrolet Suburban and was met by Clay, one of the service consultants. Clay was very professional and was a pleasure to work with. I needed a ride to work since I was leaving my vehicle all day and Pam drove me to work in the courtesy shuttle. She was a joy to talk to and I enjoyed meeting her. She was very professional and was a big help in getting me to work on time. When it was time to cash out once my vehicle was done, Glenda the cashier, was an absolute pleasure. I have never been so happy with an experience as I was with all the wonderful people at GMC. Cameron got my keys from Glenda and drove my vehicle from the service center. He was also so professional and polite. I am so glad I met all these wonderful people at GMC and I will definitely be back to service my vehicle. I wish I could give more than 5 stars!

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Yes

Other Employees Tagged: Pam (courtesy shuttle), Glenda (cashier), Cameron (service)

February 23, 2018

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"Good Experience Overall"

- Kinnetta Wilkes

Everyone was very helpful and attentive to what I needed. They are good with following up also. I felt a little rushed during the finance portion, and had to call later in the day to clarify some of the charges. A couple days later, I received a follow-up call about a better rate, which was good. Overall, I am pleased with my purchase and the staff.

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Yes

Other Employees Tagged: Russ Aldridge, Kyle Sayre, Derrick Morian, Sasha Duran

December 15, 2017

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"service visit"

- rick

a service airbag message showed up on mt 2014 gmc arcadia . made an appointment for 9:30 this am . also requested first place treatment be done . my vehicle was placed in service bay at about 9:45 . was told by service advisor that sensor in door was bad . i watched vehicle in service bay from that time until until about 11:30 when tech installed sensor in about 30 mins . i asked service advisor why there was not any activity on my vehicle for those 2 hrs which he replied the techs are doing 3 to 4 jobs at same time . which at that point i thought did those 3 to 4 customers have the same appointment time ??? any way the advisor asked if i still wanted first place treatment which i said yes since we had already been there 2 and half hours . the advisor stated the car wash people were caught up and it should not take long . i watched my vehicle pulled up to car wash and was first in line . i did not see any activity for 15 mins , truck had not moved . went back to service advisor and told him nothing was happening . he said he disagreed wjth me that there activity in back of car wash . i told him that i had been watching for 15 mins and nothing was moving through car wash and there was people standing around front . i do not know how he could see this from his service advisor desk . he said he disagreed again . i did get my first place treatment and left about 12:45 . my point is i bought this vehicle used at nimnicht chevy in august but was comfortable to drive from oakleaf to philips hwy store because when i bought new 2007 yukon from philips hwy i was treated well by j.c and people in service dept . i may rethink my service needs in future . i have at several places closer i can get my vehicle serviced . by the way i have purchased 3 new vehicles and 3 used vehicles over the years from the nimnicht family .

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No
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