Clayton Lewis | Page 9

Lisa Scogin did an outstanding job of explaining the features of the NX models and showing us purchase and lease options. After finding our preferred options were available on a lot vehicle she tried t features of the NX models and showing us purchase and lease options. After finding our preferred options were available on a lot vehicle she tried to accommodate our request to hold the vehicle for more than one day so we could decide if we wanted to trade in our 2015 RX. While we were there our daughter from.North Carolina called not knowing we were looking at purchasing a new car. At that time she told us she might want our RX but needed to discuss with her husband and daughter first. Apparently the Northside policy is to only allow a one day hold prior to setting up closing on an available vehicle. Being a 22 year and 7 vehicle customer of NS Lexus I thought I could get a few days hold on a car that I committed to purchase with or without a trade in. I was disappointed but ended up resolving the trade in issue and purchased the NX without the trade in within 24 hours. The effort to do this caused me and my wife a bit of stress to change our schedules and make appropriate arrangements with my bank, etc. Again, we didn’t come to the store expecting to purchase a car that fast. The purchase process with the finance consultant was fantastic. Quick and efficient. Much better than the last time I purchased an NS Lexus. More

by JERALR Verified Customer Verified Customer

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Needham has been the most pleasant sales consultant my wife and I have ever worked with when shopping for new vehicles. The first time we met in 2017 he made such an impression that even though we didn't wife and I have ever worked with when shopping for new vehicles. The first time we met in 2017 he made such an impression that even though we didn't purchase a Lexus that year, we reached out to him in 2020 when we were back in the market. Have now purchased 2 vehicles from him and he's always easy to work with. Prepared and very helpful. More

by jjm3 Verified Customer Verified Customer

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The most painless and professional auto buying experience I’ve ever had. Luis was great to work with. These are really great folks. I’ve ever had. Luis was great to work with. These are really great folks. More

by tim.mccormick Verified Customer Verified Customer

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Everyone was extremely professional and prompt! Everyone was helpful! Mr. Trice runs a good dealership! Loved my sales person Austin Marshall. Clayton was so patient with my name issue and getti Everyone was helpful! Mr. Trice runs a good dealership! Loved my sales person Austin Marshall. Clayton was so patient with my name issue and getting everything worked out! More

by tammy33 Verified Customer Verified Customer

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This was my second time to buy a vehicle from Mark and he does not disappoint! He made the process so smooth, understandable, and stress free. He helped me get the car that I wanted. Thanks Mark for all of y does not disappoint! He made the process so smooth, understandable, and stress free. He helped me get the car that I wanted. Thanks Mark for all of your help! More

by lmayer0 Verified Customer Verified Customer

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Jared is simply wonderful. Thank you Jared and all the folks who helped me, Including Clayton and Hunter Thank you Jared and all the folks who helped me, Including Clayton and Hunter More

by LINDANOEL Verified Customer Verified Customer

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Everyone was extremely helpful, accommodating, and knowledgeable. The dealership was pristine, inviting, and comfortable. Overall a great experience! knowledgeable. The dealership was pristine, inviting, and comfortable. Overall a great experience! More

by Jody V. Verified Customer Verified Customer

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I had an excellent experience working with Victoria in selling my car and getting into a new one. selling my car and getting into a new one. More

by klbeckman Verified Customer Verified Customer

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Good service, we love our LX 600 very much. And the salesperson Erica is the best person to deal with! Hope to buy more Lexus from her again soon And the salesperson Erica is the best person to deal with! Hope to buy more Lexus from her again soon More

by visalan98 Verified Customer Verified Customer

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John was professional, courteous and efficient. I highly recommend John and Northside Lexus. I also have worked with Tyler in Used and cannot recommend these gentleman enough. I highly recommend John and Northside Lexus. I also have worked with Tyler in Used and cannot recommend these gentleman enough. More

by TCBERG04 Verified Customer Verified Customer

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