Clayton Prescott
Clayton Prescott at Acura Columbus

Clayton Prescott | Page 17

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

Contact Me
4.9
231 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

12 yrs, 2 mos

Specialties & Trainings

Service Writer and Consultant

Business Development Center Sales Administration

View more specialties & trainings
4.9

231 Reviews

Write a Review

231 Reviews of Clayton Prescott

April 07, 2022

Dealership Rating
Employee Rating

Great customer service. I would recommend my advisor, knowledgeable and friendly. This was by far the best service I have received (considering my car had to go in the shop) More

by ABandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2022

Acura Columbus responded

So great to read about Clay! Thank you so much for taking the time to share this. Thanks, John Connelly Owner/Acura Columbus

February 17, 2022

Dealership Rating
Employee Rating

Top notch service department! This team goes above and beyond to make sure you have a great experience. Very efficient service speed. Super friendly and always looking out for the More

by Mowenranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Acura Columbus responded

Thanks for recognizing the team! Very nice of you!! Thanks, John Connelly Owner/Acura Columbus

January 11, 2022

Dealership Rating
Employee Rating

We began our experience with Antonio over the phone from a different state. Antonio stayed in communication with us the full experience. The service department even helped with an issue on our rental vehicl More

by The Calhoun Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Connelly, Zach Zeune , Antonio Gonzalez, Adam Hannah

Jan 14, 2022

Acura Columbus responded

Thanks for driving up from KY and writing about Antonio. I am happy that he was able to help and that our service department chipped in also. We appreciate you taking the time to leave this review! - John Connelly Owner/Acura Columbus

November 20, 2021

Dealership Rating
Employee Rating

Excellent staff and communication. Very helpful. Respectful of your time. Fair pricing and transparency. Thanks More

by nagg.andy
Recommend Dealer
Yes

Other Employees Tagged: Ashley Glick

Nov 21, 2021

Acura Columbus responded

Thank you so much! We appreciate you having your car serviced with us. Thanks, John Connelly Owner/Acura Columbus

October 22, 2021

Dealership Rating
Employee Rating

He is great, very very helpful. he changed my appointment time to accommodate my family's needs. More

by joeyz1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

Acura Columbus responded

I am glad Clay could help! Very nice. Thanks, John Connelly Owner/Acura Columbus

October 11, 2021

Dealership Rating
Employee Rating

The service department was very accommodating for a recall. The loaner was absolutely beautiful. The staff were all very friendly. More

by cpippin832
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Oct 12, 2021

Acura Columbus responded

Fantastic! Thank you so much for giving us the opportunity to help. Very nice of you to take the time to send us a review. Thanks, John Connelly Owner/Acura Columbus

June 03, 2021

Dealership Rating
Employee Rating

My vehicle was taken to the dealership to perform a recall service. Service advisor was courteous and communication was very effective. It was satisfactory experience. More

by skhan88246
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 03, 2021

Acura Columbus responded

Thanks for coming in to see us -- hopefully you can rely on us again in the future. Thanks, John Connelly Owner/Acura Columbus

March 16, 2021

Dealership Rating
Employee Rating

Great service! This is my 5th MDX purchase. Service is also friendly, professional, informative without any pressure. Plus, they provided answers to all my many questions. Very pleasant experience one aga More

by milt86
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault, Francesco Gregory , Adam Hannah

Mar 16, 2021

Acura Columbus responded

Thank you 5x over!!!!! I shared with all at the store. Thanks for being our customer. - John Connelly Owner/Acura Columbus

January 11, 2021

Dealership Rating
Employee Rating

I called first thing Monday AM. Had my vehicle at the dealer by 10 AM and picked it up at 2:30. I asked for a discount to service my front brakes and was very happy with my price and results. Thanks More

by GARY.LEHMAN55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore, Zach Zeune, Jami Meredith, Eric Loring , Terry Nader, Matthew Swartzmiller

Jan 12, 2021

Acura Columbus responded

Excellent! Thanks Gary. Thanks for the opportunity. - John Connelly Owner/Acura Columbus

December 20, 2020

Dealership Rating
Employee Rating

100% satisfied as always. Clay was excellent! The entire team was outstanding as usual. It’s difficult to receive satisfactory customer service and quality of work these days. Acura Columbus is the More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune

Dec 20, 2020

Acura Columbus responded

Easy, convenient and thorough — just what we want! Thank you so much for being our customer. - John Connelly Owner/Acura Columbus

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