Coby Smart
Coby Smart at Colonial West Chevrolet of Fitchburg

Coby Smart

Sales and Leasing Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
108 Reviews
5.0

108 Reviews

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108 Reviews of Coby Smart

January 07, 2026

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Employee Rating

Great experience would highly recommend! Shelby & coby were a pleasure to work with went above and beyond to make sure everything went smoothe. Would definitely be back. Thank You! The More

by christine.longley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shelby Smart

Jan 07, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, Christine! I truly appreciate your kind words and am thrilled to hear about your great experience at Colonial West Chevrolet of Fitchburg. It's wonderful to know that Shelby and Coby were able to assist you and make your visit smooth. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 31, 2025

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Employee Rating

Excellent customer service very informative. The best dealership by far. Don’t change a thing…… thanks for everything!! More

by Paullynatick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Paul! I truly appreciate your kind words about the excellent customer service you received at Colonial West Chevrolet of Fitchburg. It's great to hear that you found us informative and that you consider us the best dealership. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 29, 2025

Dealership Rating
Employee Rating

Coby was excellent in every step of the process. He kept us informed every way during the sale, he even reach out several tines to insure we were satisfied. As for the dealership, they were were al More

by Edineen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Edineen! I'm thrilled to hear that Coby provided you with excellent service throughout your car-buying experience at Colonial West Chevrolet of Fitchburg. It's great to know that you found the process to be the easiest you've ever had. I truly appreciate your recommendation, and we look forward to welcoming you back for any future needs. Enjoy your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 29, 2025

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Coby took the time to explain everything about the car. We would definitely go back to him again. More

by Aminnicucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Aminnicucci! I am pleased to hear that Coby provided you with a thorough explanation about the car. We appreciate your feedback and look forward to welcoming you back to Colonial West Chevrolet of Fitchburg in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 23, 2025

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Excellent! The purchase of a new Colorado went so well. Coby is a gentleman and a good guy! Thank you all! More

by Tim
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Carlos Silvera

Dec 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Tim! I'm thrilled to hear that your experience purchasing a new Colorado at Colonial West Chevrolet of Fitchburg was excellent. Coby is indeed a great asset to our team, and we’re glad he made your visit enjoyable. We appreciate your kind words and look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 06, 2025

Dealership Rating
Employee Rating

Colby was really easy to work with. He helped with my Onstar setup and getting a plow for my truck installed. More

by Superman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I am happy to hear that Colby made your experience easy and helped with your OnStar setup and plow installation for your truck. Your feedback means a lot to us at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

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Coby Smart was great, knowledgeable, responsive and most importantly honest. He had answers to all my questions and took the annoying process of buying a car, and made it smooth. I’d highly recommend going More

by Msmsstuart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your fantastic review! I'm glad to hear that Coby provided you with knowledgeable, responsive, and honest service during your car-buying experience at Colonial West Chevrolet of Fitchburg. We appreciate your recommendation and look forward to assisting you again in the future! Safe driving! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

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Employee Rating

They were fantastic to deal with. Coby was a great salesman and the sales manager really worked with me to get were I wanted to be. More

by Jvanhillo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera

Aug 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your glowing review! I'm happy to hear that you had a fantastic experience with Coby and our sales manager at Colonial West Chevrolet of Fitchburg. Your satisfaction is our priority, and we’re glad we could help you find what you were looking for. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

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Employee Rating

Coby and the staff at colonial west went above and beyond to make sure I was 100% satisfied with my purchase. Vehicle was in impeccable condition. Will definitely be buying from them in the future More

by Tommycaesar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Chandler

Aug 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing review, Tommy! I'm delighted to hear that you were 100% satisfied with your purchase and that our team went above and beyond to assist you. We're glad your vehicle was in impeccable condition. We look forward to helping you again in the future at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 23, 2025

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Employee Rating

Working with Colonial West was the best car buying experience. Low pressure, exceptional knowledge and extreme patience were just some of the qualities we encountered while working with everyone there More

by MarieK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Marie, thank you so much for your wonderful review! I'm thrilled to hear that your experience at Colonial West Chevrolet of Fitchburg was the best car buying experience you've had. We're especially glad to know that Coby provided you with exceptional service and took the time to answer all your questions. We truly value our customers and aim to make sure everyone feels comfortable and satisfied with their decisions. We look forward to seeing you again soon and hope you’re enjoying your new car! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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