Coby Smart
Coby Smart at Colonial West Chevrolet of Fitchburg

Coby Smart

Sales and Leasing Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
103 Reviews
5.0

103 Reviews

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103 Reviews of Coby Smart

September 06, 2025

Dealership Rating
Employee Rating

Colby was really easy to work with. He helped with my Onstar setup and getting a plow for my truck installed. More

by Superman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I am happy to hear that Colby made your experience easy and helped with your OnStar setup and plow installation for your truck. Your feedback means a lot to us at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

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Coby Smart was great, knowledgeable, responsive and most importantly honest. He had answers to all my questions and took the annoying process of buying a car, and made it smooth. I’d highly recommend going More

by Msmsstuart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your fantastic review! I'm glad to hear that Coby provided you with knowledgeable, responsive, and honest service during your car-buying experience at Colonial West Chevrolet of Fitchburg. We appreciate your recommendation and look forward to assisting you again in the future! Safe driving! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

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They were fantastic to deal with. Coby was a great salesman and the sales manager really worked with me to get were I wanted to be. More

by Jvanhillo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera

Aug 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your glowing review! I'm happy to hear that you had a fantastic experience with Coby and our sales manager at Colonial West Chevrolet of Fitchburg. Your satisfaction is our priority, and we’re glad we could help you find what you were looking for. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

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Coby and the staff at colonial west went above and beyond to make sure I was 100% satisfied with my purchase. Vehicle was in impeccable condition. Will definitely be buying from them in the future More

by Tommycaesar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Chandler

Aug 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing review, Tommy! I'm delighted to hear that you were 100% satisfied with your purchase and that our team went above and beyond to assist you. We're glad your vehicle was in impeccable condition. We look forward to helping you again in the future at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 23, 2025

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Working with Colonial West was the best car buying experience. Low pressure, exceptional knowledge and extreme patience were just some of the qualities we encountered while working with everyone there More

by MarieK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Marie, thank you so much for your wonderful review! I'm thrilled to hear that your experience at Colonial West Chevrolet of Fitchburg was the best car buying experience you've had. We're especially glad to know that Coby provided you with exceptional service and took the time to answer all your questions. We truly value our customers and aim to make sure everyone feels comfortable and satisfied with their decisions. We look forward to seeing you again soon and hope you’re enjoying your new car! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 22, 2025

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Employee Rating

Coby was thorough in explaining the vehicle features. This is someone who takes his job seriously and wants (probably is) to be the best ever. The Colonial West team, headed by GM Jeff Chandler has been More

by minotgroup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing review! I'm delighted to hear that Coby provided you with thorough explanations of the vehicle features. It's wonderful to know you’ve been part of the Colonial West Chevrolet of Fitchburg family for twenty years! Your continued support means a lot to us. We look forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 22, 2025

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Coby was awesome to deal with very professional took care of everything he said it was a pleasure dealing with him and colonial would definitely go back for another purchase. More

by Abndr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! I'm thrilled to hear that you had a great experience with Coby and that he was able to assist you professionally at Colonial West Chevrolet of Fitchburg. We appreciate your trust and look forward to welcoming you back for your next purchase! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 22, 2025

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Coby was very friendly and knowledgeable when I traded in my vehicle. I look forward to doing business with him again. More

by goodie651
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I'm glad to hear that Coby provided you with friendly and knowledgeable service during your vehicle trade-in at Colonial West Chevrolet of Fitchburg. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 22, 2025

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Exemplary service from Colby when purchasing my 2023 Silverado from Colonial West Chevrolet in Fitchburg, MA. The process was smooth and efficient. No high-pressure sales and very accommodating. Would p More

by dthibodeau2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! I am pleased to hear that Colby provided you with great service during your purchase of the 2023 Chevrolet Silverado at Colonial West Chevrolet of Fitchburg. It's great to know that you found the process smooth and accommodating. We look forward to assisting you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 28, 2025

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Employee Rating

Awesome team at colonial west always professional and courteous I wouldn’t take my vehicles anywhere else!!! More

by raul927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much, Raul! I appreciate your trust in Colonial West Chevrolet of Fitchburg. It's great to hear that our team's professionalism and courtesy have made a positive impact on your experience. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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