Cody Gagnon | Page 5

Every trip to crown for service has been exceptional in every way. Dusty angling personally saw to my satisfaction that all service was completed and reviewed all matters at hand with me.I highly recommend every way. Dusty angling personally saw to my satisfaction that all service was completed and reviewed all matters at hand with me.I highly recommend their professional staff. Rich fusakio. More

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Cody Gagnon was a pleasure talking to and very concise in explaining what was wrong with my truck.. will recommend him for future business explaining what was wrong with my truck.. will recommend him for future business More

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Needed oil change and tire rotation. Quick service and good price. Dusty got me scheduled quick and a good price. Quick service and good price. Dusty got me scheduled quick and a good price. More

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Dusty angland personally saw to my satisfaction the servicing of my 2021 trx.the diamond finish was to perfection and please add my thanks to the entire crew at crown. Definitely my first choice in the servicing of my 2021 trx.the diamond finish was to perfection and please add my thanks to the entire crew at crown. Definitely my first choice in the care of my vehicle. Rich fusakio More

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Cody service advisor excellent in dealing with our issue - I still think 9 days waiting for a vehicle repair is unreasonable considering we were thousands of miles from home 9(Canada) and 9 hrs from our des - I still think 9 days waiting for a vehicle repair is unreasonable considering we were thousands of miles from home 9(Canada) and 9 hrs from our destination in a truck with 5,000 miles. I'm disappointed in Chrysler Head Office in paying for rental car. I do understand that a dealership will and should look after their own customers. I think a regular mechanic could have fixed the DEF system pump. I bought a NEW truck NOT to have issues pulling a 14,000 lb 5th wheel, not being sidlined for 9 days, Waiting. Then of course was the $1300.00 extra cost -motels, rental car etc. I will always be grateful forCrown for getting us on the road , Thanks to Cody and mechanics who did try to get to my problem earlier by looking at easy fixes . So I'm grateful Thanks Again More

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they done a good job with my jeep. super nice and helpful also. will definitely be going back also. will definitely be going back More

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Very poor Customer Service! We have left voicemails, text messages, online chatt, over several days requesting a return call with information regarding repairs on our Jeep. No response. Our Jeep has been at messages, online chatt, over several days requesting a return call with information regarding repairs on our Jeep. No response. Our Jeep has been at their service center for over a week. How difficult is it to pick up a phone to give daily updates to customers??? WHAT DO WE NEED TO DO TO GET A RETURN PHONE CALL?? WE DO NOT RECOMMEND THIS SERVICE CENTER TO ANYONE. If a telephone is too difficult to use then why should i trust them with repairs?? More

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Contacted Wes Overton by email about an issue with a lost wheel lock. He responded to my email with in 2 hours and made an appointment for me to bring the vehicle in. Unfortunately they did not have a maste wheel lock. He responded to my email with in 2 hours and made an appointment for me to bring the vehicle in. Unfortunately they did not have a master key for my particular lock. Cody one of their service reps found a replacement set of new wheel locks and they purchased them and had the service department replace my old locks at no cost to me. More

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Very please with the time that they had my truck and the follow up with responding to the text messages. Thanks again follow up with responding to the text messages. Thanks again More

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Courteous and efficient, everyone there goes above and beyond to make the experience enjoyable. It's also nice to look around beyond to make the experience enjoyable. It's also nice to look around More

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