Cody Johnson
Cody Johnson at Jackson Acura

Cody Johnson | Page 11

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.7
368 Reviews
4.7

368 Reviews

Write a Review

368 Reviews of Cody Johnson

September 29, 2024

Dealership Rating
Employee Rating

Cody was very helpful. Transaction was smooth and they got me in and out. Waiting area is always nive More

by brandonlongshore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Jackson Acura responded

Thank you for your positive feedback! We’re thrilled to hear that Cody provided you with helpful service and that your transaction went smoothly. We strive to make every visit efficient and enjoyable, and it’s great to know you appreciated our waiting area as well. If you have any questions or need anything else, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

September 28, 2024

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Employee Rating

JACKSON ACURA IS THE NUMBER ONE DEALERSHIP IN ATLANTA. I WOULD LIKE TO THANK THERE SERVICE DEPT FOR PROMPT AND GREAT CUSTOMER SERVICE. MR. JACKSON YOU HAVE THE BEST OF THE BEST DEALERSHIP IN THE STATE. TH More

by jamessina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden, LESLEY THAT GREETS WHEN YOU WALK IN THE FRONT DOOR

Oct 01, 2024

Jackson Acura responded

Thank you very much for your incredible feedback! We are honored to be your go-to dealership in Atlanta and truly appreciate your continued trust in us for your automotive needs. It’s our commitment to provide efficient and exceptional customer service, and we’re glad to hear that you’ve continued to have positive experiences with our team. Thank you for being a valued member of the Jackson Acura family - We look forward to welcoming you back again in the future! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

September 24, 2024

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Overall service experience was excellent and satisfied with no concerns. Except the time it took everything else was fine More

by sudharsh.saggit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Jackson Acura responded

Thank you for your feedback! We're glad to hear that you had an excellent overall service experience and that your concerns were minimal. We appreciate your understanding regarding the time it took, and we are continuously working to improve our efficiency. If you need anything else, please don't hesitate to reach out. Your satisfaction is our top priority, and we look forward to serving you even better in the future! Warm Regards, Jackson Acura Team

September 12, 2024

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Employee Rating

Service was great enjoy the lounge area and I like the fact that you can see your car getting serviced More

by n2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Jackson Acura responded

Thank you for your feedback! We’re delighted to hear that you had a great service experience and enjoyed our lounge area. At Jackson Acura, we take immense pride in our commitment to transparency and customer satisfaction. It’s part of our core values to create a welcoming and comfortable environment for all our visitors. We believe that every interaction should be seamless, ensuring you feel informed and valued throughout your visit. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to serving you again soon! Warm Regards, Jackson Acura Team

August 20, 2024

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Amazing and always friendly staff , they are reliable and always helpful I love coming here. More

by phylliscampbell7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden

Sep 03, 2024

Jackson Acura responded

Thank you for your kind words! We’re delighted to hear that you enjoy your visits with us and that our staff has consistently provided you with friendly, reliable, and helpful service. Your satisfaction is our top priority, and we’re grateful for your continued trust. If there’s anything more we can do for you, don’t hesitate to reach out—we're always here to help! Warm Regards, Jackson Acura Team

August 20, 2024

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Very throw in explaining things! Customer friendly! Always go above and beyond expectations! Thanks Cody! More

by RAJESHKUMAR_MM
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Workmanship
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Recommend Dealer
Yes
Sep 03, 2024

Jackson Acura responded

Thank you for sharing your experience! We're thrilled to hear that Cody exceeded your expectations with thorough explanations and exceptional customer service. We always strive to go above and beyond for our customers, and it's wonderful to know that you felt well taken care of. If you ever need anything else, we're here to assist you! Warm Regards, Jackson Acura Team

August 20, 2024

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Employee Rating

I find the service to be excellent. Cody and all the staff are courteous and knowledgeable. More

by n2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino

Sep 03, 2024

Jackson Acura responded

Thank you for your kind words! We're delighted to hear that you had an excellent service experience with Cody and the rest of our team. Providing courteous and knowledgeable service is our top priority, and it's great to know we met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again! Warm Regards, Jackson Acura Team

August 19, 2024

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Employee Rating

Cody kept me informed throughout the entire process. The prices for my services were good. I can't complain at all. More

by Rebecca johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Jackson Acura responded

Thank you for sharing your experience! We're pleased to hear that Cody kept you informed throughout the process and that you were satisfied with our pricing. Providing clear communication and fair pricing is very important to us, and we're glad we could meet your expectations. If there's anything else you need in the future, please feel free to reach out. We're here to help and appreciate your business! Warm Regards, Jackson Acura Team

August 06, 2024

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Employee Rating

Excellent Golden all the staff and mechanics where very professional and awesome would recommend folks any time More

by Kenneth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden

Aug 07, 2024

Jackson Acura responded

Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our team. At Jackson Acura, we pride ourselves on delivering exceptional service, and it’s wonderful to know that our staff and mechanics met your expectations. Your recommendation truly means a lot to us, and we appreciate your support. Should you need any further assistance or have more feedback to share, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

August 03, 2024

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Employee Rating

The service area of the dealership is clean and snacks were provided in case the customer gets hungry. Cody, my service provider, is a great resource for the company. I recently purchased a used car from More

by LatrissK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Jackson Acura responded

Thank you for sharing your positive experience with us! We're delighted to hear that Cody provided you with such excellent service and kept you informed throughout your visit. At Jackson Acura, we pride ourselves on our commitment to professionalism and transparency, and it's great to know that our clean service area and available snacks added to your overall satisfaction. We’re also pleased that we could assist with your aftermarket security system and key cutting. If you need anything at all, please don’t hesitate to reach out. We look forward to welcoming you back for future visits! Warm Regards, Jackson Acura Team

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