Service was great enjoy the lounge area and I like the
fact that you can see your car getting serviced
fact that you can see your car getting serviced
More
by n2
Verified Customer
Verified Customer
Service Price Transparency
Sep 24, 2024 -
Jackson Acura responded
Thank you for your feedback! We’re delighted to hear that you had a great service experience and enjoyed our lounge area. At Jackson Acura, we take immense pride in our commitment to transparency and customer satisfaction. It’s part of our core values to create a welcoming and comfortable environment for all our visitors. We believe that every interaction should be seamless, ensuring you feel informed and valued throughout your visit. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to serving you again soon!
Warm Regards,
Jackson Acura Team
Amazing and always friendly staff , they are reliable and
always helpful I love coming here.
always helpful I love coming here.
More
by phylliscampbell7
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2024 -
Jackson Acura responded
Thank you for your kind words! We’re delighted to hear that you enjoy your visits with us and that our staff has consistently provided you with friendly, reliable, and helpful service. Your satisfaction is our top priority, and we’re grateful for your continued trust. If there’s anything more we can do for you, don’t hesitate to reach out—we're always here to help!
Warm Regards,
Jackson Acura Team
Very throw in explaining things!
Customer friendly! Always go above and beyond expectations! Thanks Cody!
Customer friendly! Always go above and beyond expectations! Thanks Cody!
More
by RAJESHKUMAR_MM
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2024 -
Jackson Acura responded
Thank you for sharing your experience! We're thrilled to hear that Cody exceeded your expectations with thorough explanations and exceptional customer service. We always strive to go above and beyond for our customers, and it's wonderful to know that you felt well taken care of. If you ever need anything else, we're here to assist you!
Warm Regards,
Jackson Acura Team
I find the service to be excellent.
Cody and all the staff are courteous and knowledgeable.
Cody and all the staff are courteous and knowledgeable.
More
by n2
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2024 -
Jackson Acura responded
Thank you for your kind words! We're delighted to hear that you had an excellent service experience with Cody and the rest of our team. Providing courteous and knowledgeable service is our top priority, and it's great to know we met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again!
Warm Regards,
Jackson Acura Team
Cody kept me informed throughout the entire process.
The prices for my services were good. I can't complain at all.
The prices for my services were good. I can't complain at all.
More
by Rebecca johnson
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2024 -
Jackson Acura responded
Thank you for sharing your experience! We're pleased to hear that Cody kept you informed throughout the process and that you were satisfied with our pricing. Providing clear communication and fair pricing is very important to us, and we're glad we could meet your expectations. If there's anything else you need in the future, please feel free to reach out. We're here to help and appreciate your business!
Warm Regards,
Jackson Acura Team
Excellent Golden all the staff and mechanics where very
professional and awesome would recommend folks any time
professional and awesome would recommend folks any time
More
by Kenneth
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2024 -
Jackson Acura responded
Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our team. At Jackson Acura, we pride ourselves on delivering exceptional service, and it’s wonderful to know that our staff and mechanics met your expectations. Your recommendation truly means a lot to us, and we appreciate your support. Should you need any further assistance or have more feedback to share, please don’t hesitate to reach out. We look forward to serving you again!
Warm Regards,
Jackson Acura Team
The service area of the dealership is clean and snacks
were provided in case the customer gets hungry. Cody, my service provider, is a great resource for the company. I recently purchased a used car from
were provided in case the customer gets hungry. Cody, my service provider, is a great resource for the company. I recently purchased a used car from another dealer and I was getting a diagnostic test done and Cody provided set the expectation time of the wait, which is very important because I arrived on my lunch break. My vehicle had an after market security system and Cody was able to get a separate key cut. Amazing! This was my first time using this dealership but I will be back!
More
by LatrissK
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2024 -
Jackson Acura responded
Thank you for sharing your positive experience with us! We're delighted to hear that Cody provided you with such excellent service and kept you informed throughout your visit. At Jackson Acura, we pride ourselves on our commitment to professionalism and transparency, and it's great to know that our clean service area and available snacks added to your overall satisfaction. We’re also pleased that we could assist with your aftermarket security system and key cutting. If you need anything at all, please don’t hesitate to reach out. We look forward to welcoming you back for future visits!
Warm Regards,
Jackson Acura Team
Great experience at Jackson Acura - thorough in their
evaluation, made sure I had a loaner and completed my repairs as promised.
evaluation, made sure I had a loaner and completed my repairs as promised.
More
by renawoods44
Service Price Transparency
Jul 29, 2024 -
Jackson Acura responded
Thank you for sharing your experience with us! We're pleased to hear that you had a great experience at Jackson Acura. Our team takes pride in providing thorough evaluations, ensuring you have a loaner, and completing repairs as promised. If you need any further assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future!
Warm Regards,
Jackson Acura Team
So professional, so thorough, so efficient.
Cody was very helpful in explaining what was needed and the applicable costs.
Cody was very helpful in explaining what was needed and the applicable costs.
More
by kmtmdwyer
Service Price Transparency
Jul 29, 2024 -
Jackson Acura responded
Thank you for your wonderful review! We’re thrilled to hear that you found our service to be professional, thorough, and efficient. Cody’s dedication to providing clear explanations about services and costs is something we take great pride in. Your satisfaction is our top priority, and it’s great to know that Cody was able to assist you effectively.
If you need any further assistance or have additional questions, please don’t hesitate to reach out. We look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
Scheduled appointment online.
They evaluated the problem quickly and provided a text message with a link so I could read the technician’s observations and see a video clip of the
They evaluated the problem quickly and provided a text message with a link so I could read the technician’s observations and see a video clip of the issue. The repair recommendation was clear as were costs. The service manager followed up as well. I approved the service action on the web. The repair was made quickly and my car was returned to me cleaned and ready to go. Car has performed well since the repair.
More
by DrewG
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2024 -
Jackson Acura responded
Thank you for sharing your detailed experience with us! We're pleased to hear that our online scheduling system worked well for you and that our team quickly evaluated the problem with your vehicle. We strive to keep our customers informed every step of the way, so it's great to know that you found the technician’s observations, video clip, and repair recommendations clear and helpful. We're glad the approval process was seamless and that the repair was completed promptly.
If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
Dealer Reviews
Cars for Sale
Dealer Log In
