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417 Reviews of Cody Johnson
November 06, 2018
Impromptu service I stopped by on a Saturday to see if they had availability to perform routine service. They did. My brake pads were at the minimum so also replaced th I stopped by on a Saturday to see if they had availability to perform routine service. They did. My brake pads were at the minimum so also replaced those. They resurfaced the rotors as well which is recommended when replacing pads. The service personnel was very pleasant. The waiting area was very inviting and staff were overall very pleasant. Very customer friendly and great ambience while you waited with the various complimentary amenities such as Starbucks coffee/hot cocoa machine, water, sodas, snacks, etc. The complimentary car wash and vacuum was a pleasant surprise as well as. not many dealers do these services anymore. Overall, I had zero expectations and was very satisfied with my visit to the service center. More
by 2016 MDX Owner
Verified CustomerOther Employees Tagged: Older guy in sales was very nice in explaining to my 9 year son the workings on the compressor pump for inflating tire.
November 05, 2018
Acura Service Service advisor was good. Repair cost / estimate was accurate. I’m still not happy with Acura corporate. They know the RDX turbocharger has reliabilit Service advisor was good. Repair cost / estimate was accurate. I’m still not happy with Acura corporate. They know the RDX turbocharger has reliability problems. Turbochargers shouldn’t need to be replace for a faulty vacuum motor which just happens to be a non saleable part. Turbocharger plus labor $5,700. More
by 2007 Acura RDX
November 01, 2018
Wheel bearing replaced I felt the service team was dedicated to analyzing and addressing the problem. Cody was great at communicating progress and making sure that all work I felt the service team was dedicated to analyzing and addressing the problem. Cody was great at communicating progress and making sure that all work was satisfactory to the customer. More
by WHFLOYD
October 27, 2018
New Lease Purchase Buying a car from Jackson Acura is an excellent experience from start to finish. Their sales and service team are very professional as well as thought Buying a car from Jackson Acura is an excellent experience from start to finish. Their sales and service team are very professional as well as thoughtful. Would recommend Jackson Acura to anyone wanting a 5 Star experience. More
by TOMALGIE
Other Employees Tagged: Dmitry Gumanov, Sergei Potapoff, Nick Covino, Joey Andrews
October 18, 2018
Extremely Satisfied Overall satisfactory visit; Greeter and service agent were courteous and accommodating. Appreciated the frequent updates regarding the status of the r Overall satisfactory visit; Greeter and service agent were courteous and accommodating. Appreciated the frequent updates regarding the status of the repair from Cody. Highly Recommend. More
by HOTWIREENERGY
October 16, 2018
Transmisson flush and adjust My 2014 Acura RDX was still under drivetrain warranty. I was having shift point issues. Dealer discovered I had not changed my transmission fluid at r My 2014 Acura RDX was still under drivetrain warranty. I was having shift point issues. Dealer discovered I had not changed my transmission fluid at recommended interval. I explained that owners manual was not clear as to when to change fluid. Dealer agreed to change fluid and adjust shift points under warranty. I was very pleased with this outcome and would recommend Jackson Acura. More
by DSMUZIK
Other Employees Tagged: Rodney Jones
October 11, 2018
Awesome customer service This is the BEST Acura service center in the Atlanta area. The customer seervice is impeccable. There is no other service center that I trust with m This is the BEST Acura service center in the Atlanta area. The customer seervice is impeccable. There is no other service center that I trust with my vehicle! More
by dariusajones
October 11, 2018
Great service! This was my first visit at this dealer ship. The prior dealer one was a little too pushy in selling additional services. The reason for this visit was This was my first visit at this dealer ship. The prior dealer one was a little too pushy in selling additional services. The reason for this visit was the B1 service message. I also had a string wheel shake at high speeds and a weird noise. It was easy to arrange an appointment with Yvonne. I was a few minutes early and Cody checked me in right away. I found the set up of this service center very interesting. You drive up in a semi circle, with the offices of the service advisors arranged on the circumference. This made it easy to walk from the office back out to the car. Yvonne was great to deal with. She provided on-going updates on the status of the inspection/service. I needed new tires and she provided multiple quotes for different options. More
by Skiman
Other Employees Tagged: Yvonne Russell
October 09, 2018
They make you feel appreciated I've started using Jackson Acura for service on my Honda Odyssey because they appreciate my business. Previously I used the dealer where I purchased I've started using Jackson Acura for service on my Honda Odyssey because they appreciate my business. Previously I used the dealer where I purchased the Odyssey and their service was fine but their attitude toward me as a customer wasn't genuine. With Jackson they seem to genuinely appreciate my business. More
by wm.butler
