Cody Johnson | Page 8

I trust bringing my car to Jackson Acura for service. I always have a great experience from being greeted as soon as I drive up to checking out once service is complete. The staff is always friendly and I always have a great experience from being greeted as soon as I drive up to checking out once service is complete. The staff is always friendly and helpful so I will continue to bring my car to Jackson Acura. More

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Excellent service! Excellent treatment! Great communicator. Got me all the information and provide all the updates i needed for my car. Dealership staff is all friendly Excellent treatment! Great communicator. Got me all the information and provide all the updates i needed for my car. Dealership staff is all friendly. Great overall service More

by Christopher Verified Customer Verified Customer

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Cody is always helpful, honest; telling us exactly what’s wrong with our vehicle with no fluff or extra, meaning items that needs addressed now versus those repairs that can wait wrong with our vehicle with no fluff or extra, meaning items that needs addressed now versus those repairs that can wait More

by n2 Verified Customer Verified Customer

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Great service, I loved the texting of my service information. Giving me updates and letting me know what additional service I might need but not having the pressure of a service person standing the information. Giving me updates and letting me know what additional service I might need but not having the pressure of a service person standing there waiting for me to decide. I hate that. I really like this new process More

by pstewart70 Verified Customer Verified Customer

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Positive experience, professional service and recommendations. Waiting areas are comfortable. Prices reasonable. Will return for next service. recommendations. Waiting areas are comfortable. Prices reasonable. Will return for next service. More

by Mb Verified Customer Verified Customer

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Always receive exceptional service and communication. Just wish you were closer to where I live. Just wish you were closer to where I live. More

by sandygmat Verified Customer Verified Customer

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Cody was very friendly and accommodating and helpful anytime. I had a question About my warranty anytime. I had a question About my warranty More

by jerrymcclain35 Verified Customer Verified Customer

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I came in for service. They suggested other things to have fixed. I got a second opinion and found out one of the items that was suggested is in fact, not damaged nor does They suggested other things to have fixed. I got a second opinion and found out one of the items that was suggested is in fact, not damaged nor does need repair. I feel betrayed and lied to. More

by Josie Verified Customer Verified Customer

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I came in to get my oil change, 4 wheel alignment, and my tire rotation done on my TLX Type S. I was watching from the window and saw the technician ram my wheels into the lifter. Secondly, during tire rotat tire rotation done on my TLX Type S. I was watching from the window and saw the technician ram my wheels into the lifter. Secondly, during tire rotation he did not inspect my tires. Before my tire rotation, I didn’t know I had a nail in my tire. It was not until overnight that I lost 5 psi on my front left tire. He did not even check to see the condition of the tires. Thirdly, he set up the tire pressure wrong. My tires requires 36 psi in the front and 33 psi on the rear. My car was returned to me with 36 psi all around. This is the 2nd time I went here and messed up my tire pressure. When I got my car back, my car smelled musky like a body odor. It makes me feel like they don’t even cover the hair in a plastic wrap. I am truly disappointed in Acura service. Even just looking at the technicians through the window, I noticed the younger technicians tends to horse around. It makes me not want to come back here at all. I’m going to stick with Ed Voyles for now. Driving an extra 10-15 minutes for Jackson Acura does not feel worth it. More

by Trung Le Verified Customer Verified Customer

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Great service and good staff. They really value customer time and listen to your feedback. They really value customer time and listen to your feedback. More

by Kunal Verified Customer Verified Customer

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