Cody Wagner | Page 2

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Andrew Toyota responded

Thank you for sharing your experience! We're glad to hear that you found our service efficient, informative, and prompt. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback!

Andrew Toyota responded

Hello Valued Customer, Thank you for your feedback. We're pleased to hear that you trust in our service and find our staff friendly and communicative. We apologize for any decline in our amenities and appreciate your understanding. We'll take your comments into consideration as we strive to improve our overall experience. If you have any further concerns or suggestions, please feel free to share them with us.

Andrew Toyota responded

Hello Valued Customer, Thank you for your kind words about Cody! We're thrilled to hear that he provided you with professional and attentive service, especially during a complicated process with Carvana and their warranty. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Andrew Toyota responded

Thank you for your kind words about Cody! We appreciate your loyalty to Andrew Toyota and understand your concern about service costs. We continuously strive to offer competitive rates while maintaining the highest standards of quality and service. Your feedback is valuable to us as we work to improve our offerings. We hope to have the opportunity to serve you again in the future.

Andrew Toyota responded

Thank you for your kind words, Jeff! We're glad to hear that our employee was helpful, knowledgeable, and to the point. We appreciate your feedback and your business. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Andrew Toyota responded

Thank you for your wonderful review! We're delighted to hear that you found our team polite, attentive, and service-minded. Ensuring our customers feel valued and supported is our priority, and we're thrilled that we could meet your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your kind words and your business!

Andrew Toyota responded

Thank you for your kind words! We're thrilled to hear that Cody was awesome and our techs were amazing in diagnosing and fixing the issue with your 2006 4Runner at Andrew Toyota. Your high rating is much appreciated. If you have any more automotive needs or questions, feel free to reach out.

Andrew Toyota responded

We apologize for the breakdown in communication during your recent visit to Andrew Toyota. Your feedback is important to us, and we understand your frustration. Please reach out to Allen Good, Service Manager, at 414-228-1450, so we can address your concerns and work towards a resolution. We appreciate the opportunity to make things right and regain your trust.

Andrew Toyota responded

Thank you for your feedback! We're pleased to hear that you find our service at Andrew Toyota courteous, reliable, and thorough. Your suggestion for a price incentive for long-time and retired customers is valuable feedback. We'll certainly consider ways to enhance our offerings. If you have any more suggestions or automotive needs, feel free to reach out.