Dealer Reviews
Cars for Sale
Dealer Log In
Cole Lutz
Cole Lutz | Page 6
Finance Manager
Russ Darrow Toyota of West Bend
2700 W Washington Street
West Bend, WI 53095
109 Reviews
I have been in the industry since 2011! I love what I do, every day is a new day for me and it's always something different which is what I like ! Every customer is different and has different needs and that's what makes my job fun! I am a father to a 13 year old boy named Keagan, and have a daughter named Amelia that is now 6 years old ! I love the outdoors ! In my free time away from the store I like playing golf , softball, and like to hunt! I am looking forward to meeting you and helping your family with any vehicle needs you may have !
Read more109 Reviews
Write a ReviewDealership Experience
14 yrs, 4 mos
Industry Experience
15 yrs, 5 mos
Specialties & Trainings
Finance
Toyota Certified
Presidents Club
Used Cars
New Cars
109 Reviews of Cole Lutz
June 30, 2021
Outstanding customer service and ease of vehicle purchase process. Every individual we came in contact with was courteous and accommodating. I would highly recommend them to family friends looking for a grea process. Every individual we came in contact with was courteous and accommodating. I would highly recommend them to family friends looking for a great buying experience. More
by Marzal
Other Employees Tagged: Danny Shutts, Justin Gersonde
August 25, 2020
Mgt at the dealership was outstanding as was Mark Bechler. I am good friends with Dan Shutts and he is a big reason we bought again fro Darrow Bechler. I am good friends with Dan Shutts and he is a big reason we bought again fro Darrow More
by Kelly
Other Employees Tagged: Mark Bechler , Danny Shutts
May 04, 2020
The dealership had the vehicle we were looking for with the features we wanted. The dealership was clean and presentable. The overall experience between the sale and financing was pretty seamless. The only the features we wanted. The dealership was clean and presentable. The overall experience between the sale and financing was pretty seamless. The only thing that would've made the experience better would've been meeting the sales manager before leaving the dealership. More
by mwilke04
March 25, 2020
3rd vehicle my family has purchased with Cole. Very good at what he does. I have and will recommend him to friends and family. Russ Darrow is lucky to have him as an employee! good at what he does. I have and will recommend him to friends and family. Russ Darrow is lucky to have him as an employee! More
by Rhellesen
March 21, 2020
Cole Lutz was a pleasure to work with from start to finish in trading in my used vehicle and purchasing my new vehicle. The process could not have gone smoother! Very glad I drove from Plymouth to this finish in trading in my used vehicle and purchasing my new vehicle. The process could not have gone smoother! Very glad I drove from Plymouth to this dealership. More
by Pjohnson00
January 27, 2020
They did not waste my time haggling. Had car ready to test drive and offer in under an hour. Strong offer up front and fair trade in. Everyone was so nice. Would recommend working with Cole. test drive and offer in under an hour. Strong offer up front and fair trade in. Everyone was so nice. Would recommend working with Cole. More
by Spinzl
Other Employees Tagged: Noah Luckiesh
December 18, 2019
Our 6th car from RussDarrow Toyota! Once again, we purchased another new car from Darrow Toyota in West Bend --- this time it was a 2019 Rav4 Limited Hybrid -------- Cole and Danny were Once again, we purchased another new car from Darrow Toyota in West Bend --- this time it was a 2019 Rav4 Limited Hybrid -------- Cole and Danny were as always great to work with and very attentive!! Can't say enough good things about the way we are treated there, and we will continue to be life lkong customers!! 5 stars! More
by brent53040
Other Employees Tagged: Danny Shutts
November 13, 2019
Started the truck buying experience with Kayla over email. She answered every question and found a vehicle that fit our needs. Cole continued our experience organizing everything with the deal. Even wh email. She answered every question and found a vehicle that fit our needs. Cole continued our experience organizing everything with the deal. Even when we changed our appointment to arrive hours earlier, Cole had everything ready. From greeting us at the door, to having the new truck warmed and ready, to putting new plates on. Then Matt, our finance guy, was very personable and made the dull, paperwork portion of the purchase a breeze to go through. Thank you Kayla, Cole and Matt for a great, quick experience! More
by Kelly L
Other Employees Tagged: Kayla Gagliano, Matt ( Finance)
Dealership Inventory (109 Vehicles)
