Cole Tillotson | Page 2
Sales Consultant
Morris Smith Ford of Leavenworth
4501 South 4th Street
Leavenworth, KS 66048
100 Reviews
Write a Review100 Reviews of Cole Tillotson
March 20, 2023
First and last Zeck purchase. Their website showed the vehicle had 600 miles, actual was 6,000. I had already assumed it was a former courtesy vehicle given the price and would Their website showed the vehicle had 600 miles, actual was 6,000. I had already assumed it was a former courtesy vehicle given the price and would have more than 600 miles; not really a big deal, so I proceed anyways. Test drive was fine, Cole was excellent to work with. However, after Cole handed me off to financing, that's where the honesty and transparency ended. When I first declined their insanely expensive and useless third party service contract and Gap coverage, Cameron in finance said he could "call in a favor from Ford" and could get both of those to me for only $14 per month. Quick math tells me $14 per month at 72 months financed would come out to be a total of $1008, sure why not? I get home to find that my sales contract shows the actual cost of the Gap was $900 and the third party service contract was $2,983! That additional $3,883 financed at 72 @ 4.9% comes out to be $62 per month extra, not even accounting for the additional sales tax I was charged on both of those items. What is transparent about any that? The service contract is bogus, not a single positive review, why would Zeck even promote this over a Ford ESP? The $900 Gap addendum, yeah, I was able to add loan payoff to my auto insurance for $10 for 6 months. I immediately mailed signed cancellation documents for both of these unnecessary coverages as outlined in the provided pamphlet. I will update this review when the dealer properly processes the cancellations, at this time, they have NOT. This dealership claims to be no-haggle and transparent; that's only until you get to financing; then all they want to talk about is the payment. This method allows their finance folks to manipulate your interest rate and payment. Then when they finally give you the actual Ford financing that you were already well-qualified for, they can still bake in several thousand in add-ons and lessen the payment amount. To top off my Zeck experience, the vehicle comes back from detailing with 3 of the 4 tires shined, dirt and grime still all over the lower exterior of the vehicle. I also get home that evening and surprise, the website is now updated with correct mileage AND a lower price. I will not be purchasing a vehicle from Zeck Ford again. It’s a shame as I was really hoping to build a relationship with this dealer as I’m new to Leavenworth and purchase new every year or two. If you want true no gimmicks or headache, Thoroughbred Ford of Platte City and Louisburg Ford are two excellent options that I really wish I would have gone back to instead of wasting my time here. Neither of those two other dealerships sell bogus third party service contracts or lie about payment amounts and interest rates. More
Other Employees Tagged: Nick Nava, Cameron Decker
March 03, 2023
Mike and Cole have been extremely helpful. They are very knowledgeable and were respectful of me as a buyer. They have made buying my first car a very easy and exciting process! They are very knowledgeable and were respectful of me as a buyer. They have made buying my first car a very easy and exciting process! More
Other Employees Tagged: Cameron Decker, Nino Williams, Mike Amaral
March 01, 2023
Great service and easy to work with. The SUV met my expectations after reviewing Online. The SUV met my expectations after reviewing Online. More
Other Employees Tagged: Kenyatta Bradley
February 20, 2023
Great prices, super service, and a straight forward and honest buying experience. We drove from Indy, and could not ha e been happier. We’ll be checking their inventory first before making future purchas honest buying experience. We drove from Indy, and could not ha e been happier. We’ll be checking their inventory first before making future purchases. A fantastic family owned dealership. More
Other Employees Tagged: Nicole Frederick
February 01, 2023
Cole and Brandon were absolutely awesome in helping me with the purchase of my new vehicle. The process was quick and was not as stressful as I thought it would be. Would recommend! with the purchase of my new vehicle. The process was quick and was not as stressful as I thought it would be. Would recommend! More
Other Employees Tagged: Nick Nava
February 01, 2023
Efficient. Honest. No hassle on price, easiest purchase process I have ever experienced. Would highly recommend. Honest. No hassle on price, easiest purchase process I have ever experienced. Would highly recommend. More
Other Employees Tagged: Kenyatta Bradley
January 21, 2023
We had the best car buying experience we’ve ever had. Cole was efficient, clear, and polite, never pushy. Everything went quickly and smoothly. Cole was efficient, clear, and polite, never pushy. Everything went quickly and smoothly. More
Other Employees Tagged: Cameron Decker