Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 121

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

April 24, 2022

Dealership Rating
Employee Rating

They were great couldn’t have been better Thanks for super service best dealer on south side More

by cweyhe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 23, 2022

Dealership Rating
Employee Rating

I always enjoy working with Colin. Easy pick up and drop off service. Happy all issues were taken care of. More

by raybrown37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2022

Family Hyundai responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to sharing this five-star review with Colin and our crew. We appreciate your business, Ray. Please let us know if we can be of any further assistance. We're always happy to help.

April 23, 2022

Dealership Rating
Employee Rating

Very incompetent in service to the customer, took my car in late 2020 for a Cam sensor and they charged me $1,250.00 for a sensor, just took the car again for the same sensor and now they are telling me tha More

by FRANCISCO.ZAMRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 30, 2022

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 23, 2022

Dealership Rating
Employee Rating

The service was awesome from start to finish no issues are all thanks for making my day More

by Traceystimac
Recommend Dealer
Yes
Apr 23, 2022

Family Hyundai responded

We appreciate your business, Tracey. Our team looks forward to serving you again soon. Thank you for taking the time to leave us a five-star rating.

April 22, 2022

Dealership Rating
Employee Rating

Was treated very nicely was kept informed about My car. It was done in a timely matter. More

by jemvan75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Apr 22, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 20, 2022

Dealership Rating
Employee Rating

I had and 8:00 appointment. The car didn’t get worked on until 12:00. The excuse I got they were backed up except people who came in after me got there cars serviced before mine More

by MSEDLACC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2022

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

April 20, 2022

Dealership Rating
Employee Rating

The service was great. I accidentally came in on the wrong day and they were able to squeeze me in. More

by t.toyman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Apr 20, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 20, 2022

Dealership Rating
Employee Rating

Initial issues with getting the car in for service but once I got connected to Mike everything was amazing! More

by IRISHCOLLEEN63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Apr 20, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

April 20, 2022

Dealership Rating
Employee Rating

My appointment on 4/15 was at 9:00 am was in and out in about an hour and 30 minutes great service More

by mitchellbaker1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2022

Family Hyundai responded

Thank you, Mitchell, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 19, 2022

Dealership Rating
Employee Rating

Service was done quickly and I got my car back in 4 days. The scratch in the car is gone. More

by PRICCELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg , Eric Kratschmer

Apr 20, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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