They were great couldn’t have been better
Thanks for
super service best dealer on south side
super service best dealer on south side
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by cweyhe
Verified Customer
Verified Customer
Apr 24, 2022 -
Family Hyundai responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.
I always enjoy working with Colin.
Easy pick up and drop off service. Happy all issues were taken care of.
Easy pick up and drop off service. Happy all issues were taken care of.
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by raybrown37
Verified Customer
Verified Customer
Apr 23, 2022 -
Family Hyundai responded
Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback!
We look forward to sharing this five-star review with Colin and our crew.
We appreciate your business, Ray. Please let us know if we can be of any further assistance. We're always happy to help.
Very incompetent in service to the customer, took my car
in late 2020 for a Cam sensor and they charged me $1,250.00 for a sensor, just took the car again for the same sensor and now they are telling me tha
in late 2020 for a Cam sensor and they charged me $1,250.00 for a sensor, just took the car again for the same sensor and now they are telling me that I need a new car, something about my car is wasting oil, they never fix the issue. Been a Hyundai customer for a long time and I will never buy a Hyundai ever again.
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by FRANCISCO.ZAMRA
Verified Customer
Verified Customer
Apr 30, 2022 -
Family Hyundai responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
The service was awesome from start to finish no issues
are all thanks for making my day
are all thanks for making my day
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by Traceystimac
Verified Customer
Verified Customer
Apr 23, 2022 -
Family Hyundai responded
We appreciate your business, Tracey. Our team looks forward to serving you again soon.
Thank you for taking the time to leave us a five-star rating.
Was treated very nicely was kept informed about My car.
It was done in a timely matter.
It was done in a timely matter.
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by jemvan75
Verified Customer
Verified Customer
Apr 22, 2022 -
Family Hyundai responded
Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I had and 8:00 appointment.
The car didn’t get worked on until 12:00. The excuse I got they were backed up except people who came in after me got there cars serviced before mine
The car didn’t get worked on until 12:00. The excuse I got they were backed up except people who came in after me got there cars serviced before mine even got started. This is wrong. It was suggested that I come back another day after I wasted 4 hours there originally. I finally got the car at 2:30. If this type of service continues I will be looking for a new car dealership. When replacing the four Hyundia that are in the family. Yea
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by MSEDLACC
Verified Customer
Verified Customer
Apr 20, 2022 -
Family Hyundai responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.
The service was great.
I accidentally came in on the wrong day and they were able to squeeze me in.
I accidentally came in on the wrong day and they were able to squeeze me in.
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by t.toyman5
Verified Customer
Verified Customer
Apr 20, 2022 -
Family Hyundai responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Initial issues with getting the car in for service but
once I got connected to Mike everything was amazing!
once I got connected to Mike everything was amazing!
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by IRISHCOLLEEN63
Verified Customer
Verified Customer
Apr 20, 2022 -
Family Hyundai responded
Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!
My appointment on 4/15 was at 9:00 am was in and out in
about an hour and 30 minutes great service
about an hour and 30 minutes great service
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by mitchellbaker1957
Verified Customer
Verified Customer
Apr 20, 2022 -
Family Hyundai responded
Thank you, Mitchell, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
Service was done quickly and I got my car back in 4 days.
The scratch in the car is gone.
The scratch in the car is gone.
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by PRICCELLI
Verified Customer
Verified Customer
Apr 20, 2022 -
Family Hyundai responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.