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2263 Reviews of Colin Simmons
April 01, 2022
This dealership has excellent customer service. From the service center to the cashier displays a great experience. From the service center to the cashier displays a great experience. More
by kimwashington828
Verified CustomerOther Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
April 01, 2022
The service was good, however, I was quite upset when one of your people hung up on me three times when I called to set up the valet service call.i was left twice on hold for over 10 minutes and when I compl of your people hung up on me three times when I called to set up the valet service call.i was left twice on hold for over 10 minutes and when I complained the lady hung up on me three times! I do not feel that I , as one of your customers, should have been listened to and offered support instead she hung up on me three times! If this continues I will eventually have to find another, nicer dealer to support me and meet my needs! More
by COPIER02
April 01, 2022
I've been dealing with my android auto not connecting to my phone for the past year. I've gone several times to Family Hyundai they said it must be the wrong cable I'm using. I've used 5 different cables. I my phone for the past year. I've gone several times to Family Hyundai they said it must be the wrong cable I'm using. I've used 5 different cables. I scheduled my 4th visit to get this checked out. When I arrived the. Family Hyundai asked how did you schedule this appointment? I said through the blue link application. He said well the app doesn't know how busy we are. We won't be able to see your car, you have to call us for an appointment. I said well why would the app have access to your scheduling? He said I don't know but that's. Hyundai/blue link thing they don't know how busy we are in the delaer.. so I asked well can you guys check out the malfunction? He went to go ask his manager that said okay we'll get it to just wait here . I can't wait all day at a dealer... How is this my fault? Terrible terrible service...I decided to schedule an actual appoint for a month. This family Hyundai service is terrible!!! I should probably switch to get another car. It's great how they took my money for the car and warranty but won't fix it!!! Terrible terrible service don't come here for service . Because it's always the clients fault not their own. Poor them . I will be switching vehicles soon not to deal with this... Just sad sad service. More
by YeyitoRN
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
March 30, 2022
Great staff and Service. I've owned Hyundai autos for over 25 years. Great car. I've owned Hyundai autos for over 25 years. Great car. More
by Same
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
March 30, 2022
Everyone was polite and very helpful and understanding. If I asked a question to answer that properly where I would understand it. If I asked a question to answer that properly where I would understand it. More
by ANDREA-MORRISSEY
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, Brian
March 30, 2022
The service is excellent. They really focus on the issues that you maybe having with your car. They really focus on the issues that you maybe having with your car. More
by criekiaws
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
March 27, 2022
Excellent service . Staff comes around uh nd and will talk to you as well . Service time could be a little faster but still great service Staff comes around uh nd and will talk to you as well . Service time could be a little faster but still great service More
by SILLYME0202
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
Dealership Inventory (383 Vehicles)
2023 Chrysler Pacifica
used
Brilliant Black Crystal Pearlcoat exterior
Automatic
All-wheel Drive
