Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 123

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

April 08, 2022

Dealership Rating
Employee Rating

Service was fast when able to drop off the night before. Need a lots more time if you are waiting for the car the be done same day. More

by Loyalcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Apr 08, 2022

Loyalcustomer responded

Service is fast when able to make appointment and drop off night before.

April 07, 2022

Dealership Rating
Employee Rating

Good service. Everyone was very helpful and friendly. I would come back and recommend this place. More

by t.toyman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Apr 08, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 07, 2022

Dealership Rating
Employee Rating

Always friendly and caring. Always willing to listen and answer questions. Very professional and courteous More

by GOODLEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 07, 2022

Dealership Rating
Employee Rating

Major discrepancies surrounding my Genesis Concierge & Valet Service. I had to bring in and wait hours More

by Alllevelfitness_tab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , PJ Smith, Crystal Duran

Apr 08, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly if you'd like to share some more detail. We appreciate your business and hope to see you again!

April 07, 2022

Dealership Rating
Employee Rating

This is my 2nd vehicle of purchase at this Dealership. Very professional Personnel. Always satisfied. More

by DESIGNERCHICKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Apr 08, 2022

Family Hyundai responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

Apr 08, 2022

DESIGNERCHICKIE responded

Id never go anywhere else

April 06, 2022

Dealership Rating
Employee Rating

Customer service was Great even without having a schedule appointment with you guys....Thanks Family Hyundai More

by TONDALAYGRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo , Eric Kratschmer, Joe Panici, Tom Salin

Apr 07, 2022

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 05, 2022

Dealership Rating
Employee Rating

It is a good family oriented relationship. I would recommend them to others.The service is good but little slow. More

by ALITA.RICH56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

Apr 05, 2022

Family Hyundai responded

Rich, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 05, 2022

Dealership Rating
Employee Rating

I took my car in for my first oil change. It took over 3 hours to complete. That is too long. I feel they need a specific crew to only work on oil changes or make less appointments to shorten More

by merbs0456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 05, 2022

Dealership Rating
Employee Rating

Fast quality service. Knowledgeable, polite staff. Makes getting service easy. Excellent shuttle service. Thanks a lot More

by djasutis1957
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 05, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 02, 2022

Dealership Rating
Employee Rating

Always have been taken care of at Family Hyundai, nice service people getting the job done. More

by Garyyaccino
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Apr 03, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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