Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 129

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

March 09, 2022

Dealership Rating
Employee Rating

I came in without a appointment, my car was serviced quickly and efficiently. Wonderful service! More

by phillmama1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 09, 2022

Family Hyundai responded

Phil, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 09, 2022

Dealership Rating
Employee Rating

Employee asked what the issue was with my CD player. I explained wouldn't take in CD and got stuck in player. They spayed lubricant inside and it works now. Employee's were respectful to me and were don More

by Who me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 08, 2022

Dealership Rating
Employee Rating

Just had oil change. I was in and out quickly, they did not do the point check to see if everything was ok which is why I continue to go to the dealership. However I like More

by juanitaallenbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

Family Hyundai responded

Juanita, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 08, 2022

Dealership Rating
Employee Rating

It’s very nice dealer good service good people good experience I love them all More

by mo.abuhalaweh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 09, 2022

Family Hyundai responded

Mo, We appreciate your business and our team looks forward to serving you again soon!

March 08, 2022

Dealership Rating
Employee Rating

Hard to get a valet service time. Car wash not too clean and interior not vacuumed More

by kengleong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

March 08, 2022

Dealership Rating
Employee Rating

Out of all the dealerships I’ve been to in the last 40 years this dealership is by far the best More

by Bachnich98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 08, 2022

Dealership Rating
Employee Rating

Colin was very polite and attentive throughout the whole process. Was a great service experience. More

by falinvelzam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer

Mar 09, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Colin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 08, 2022

Dealership Rating
Employee Rating

It was fast, no waiting & the service was great. I would highly recommend Family Hyundai to others. More

by LUCKYLOTTO02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Powers

Mar 09, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 07, 2022

Dealership Rating
Employee Rating

My engine went out on my vehicle at just over 100,000 miles. When I spoke with the service manager about it he said “it’s just like cancer. You don’t know when your car will die”. I lost my 14 year old n More

by Kellishoup0311
Customer Service
Friendliness
Price
Recommend Dealer
No
Mar 24, 2022

Family Hyundai responded

Kelli, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 07, 2022

Dealership Rating
Employee Rating

Great job on this service, my car feels like new, well almost at 130000 miles my car feel great.thank you for the Awesome service😁 More

by Jose E aguirre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2022

Family Hyundai responded

Jose, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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