Colin Simmons | Page 215

Great Service As always the service staff at Family Hyundai was kind one courteous.The service was done on time my car was washed and ready to be picked uped even s As always the service staff at Family Hyundai was kind one courteous.The service was done on time my car was washed and ready to be picked uped even sooner than promised. Family Hyundai is always a pleasure to work with. More

by D.TOKAR Verified Customer Verified Customer

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Awesome friendly. The people at family Hyundai make you feel welcome. They treat you like family. I wouldn't go anywhere else. Thank you so much. Mario Lane. The people at family Hyundai make you feel welcome. They treat you like family. I wouldn't go anywhere else. Thank you so much. Mario Lane. More

by RIO3839 Verified Customer Verified Customer

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The Best Dealership for Sales and Service!! From the time we purchased our vehicles to every service visit for maintenance Family Hyundai always exceeds all expectations. Keep up the Great custo From the time we purchased our vehicles to every service visit for maintenance Family Hyundai always exceeds all expectations. Keep up the Great customer service!! More

by LBFM22 Verified Customer Verified Customer

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Considerate experience! All I needed was an oil change and my tires rotated. There was going to be a little bit longer wait than expected. I jokingly asked if my children and All I needed was an oil change and my tires rotated. There was going to be a little bit longer wait than expected. I jokingly asked if my children and I could be dropped off somewhere so that we didn't have to wait at the dealership and they said yes! I didn't even know that this was an option or...maybe they were just kind people who really care about good customer service. Thank you Family Hyundai for a great experience! Thank you Colin!! More

by JOSHELLEGILDON Verified Customer Verified Customer

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Purchasing new vehicle This is my second vehicle purchase from Family Hyundai and my experience this time started off rocky due to issues with my previous vehicle, but eve This is my second vehicle purchase from Family Hyundai and my experience this time started off rocky due to issues with my previous vehicle, but everything ended great with the help of my sales rep Mayweather and the Manager Jason I was able to come out with a new vehicle and good price! More

by AMANDA.LEWIS0908 Verified Customer Verified Customer

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Car serviced and recommended maintenance I came in late to get an oil change and the staff was very friendly. Colin helped me and he is extremely professional and personable. I like the fact I came in late to get an oil change and the staff was very friendly. Colin helped me and he is extremely professional and personable. I like the fact that they have my car on file and can keep track of all the maintenance I need. They also ran a small diagnostic to let me know what can be replaced on the car to keep it running smoothly. I also enjoy the atmosphere here and the person who sold me the car came by to say hello. I really love this dealership More

by Adeyemo Verified Customer Verified Customer

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Great service Car serviced and everything was explained in detail by Colin. It's been a good experience going to Family Hyundai and I hope it continues. Car serviced and everything was explained in detail by Colin. It's been a good experience going to Family Hyundai and I hope it continues. More

by DDM Verified Customer Verified Customer

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the worst service manager I ever met! your service manager is very rude! I filled a complaint with hyundai and I wanted to talk to ther owner and the sales manager called me and nothing wa your service manager is very rude! I filled a complaint with hyundai and I wanted to talk to ther owner and the sales manager called me and nothing was done. and to top it off my check engine light came on again. I took it to another dealership. I will never come back there again! what you could do is make Colin your service manager! He knows how to deal with people and he diffused the situation and he made sure that I was taken care of. also check your video footage of the day I wad there and you can set how awful your manager treated me! I would not want that person representing my company. I Errol also let everyone I know beware of your service manager! More

by DEBFERRARI Verified Customer Verified Customer

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Delay Delay Delay Had an appointment for mud guards which where to be installed at my previous appointment, however, they were not available. I set another appointment Had an appointment for mud guards which where to be installed at my previous appointment, however, they were not available. I set another appointment once I received a call they were available. My vehicle was brought out to me 2 hours after I arrived and myself and the service representative Collin did not see where anything was done to the vehicle. Later we found out the service technician put on a deflector instead of the mud guards. Collin was very apologetic and said he would get the mud guards put on asap. After another hour and a half the vehicle was brought out with both front and rear mud guards and I had to pay $116! It took over 3 hours to get mud guards installed when I had an appointment! I do have to say Collin did an excellent job of talking me down and if not for him I would not be a Family Hyundai customer. When I asked the managers in the offices all they had to say is service was closed the last 2 days and they're backed up and just be patient. Thanks management at Family Hyundai. More

by Rosse742 Verified Customer Verified Customer

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Great help Colin helped get my car repaired quickly and explained the work that went into the vehicle really well. It’s always a pleasure working with him. Colin helped get my car repaired quickly and explained the work that went into the vehicle really well. It’s always a pleasure working with him. More

by justgotwicked22 Verified Customer Verified Customer

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