Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,204 Reviews
4.6

2,204 Reviews

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2204 Reviews of Colin Simmons

January 21, 2026

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Employee Rating

From the first time I called to the finish of the repair, the service at Family Hyundai in Tinley Park was professional, courteous ans helpful. 100% satisfaction. More

by macdonald.rita
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 21, 2026

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 17, 2026

Dealership Rating
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Thank you for great service and care with my vehicle! I appreciate everyone that helped me! More

by SUNBURSTPINK
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2026

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 14, 2026

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Excellent service received as per usual. Thank you Family Hyundai for always taking good care of us! More

by CHRISJEAN66
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer, Mike Majors , Matt Casey

Jan 14, 2026

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 10, 2026

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Employee Rating

Great service from beginning to end. Check in my appt. Friendly service, and we'll done work. More

by OLARRYO
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Jan 10, 2026

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

Jan 10, 2026

OLARRYO responded

Great service and attention to the issue, from check-in for appt. till the end.

January 10, 2026

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Employee Rating

Same problem as last 3 times I came in; Service Manager said he would call Hyundai. Tried to explain on last survey that the people at charging station want you to move from charge spot once screen reads c More

by ICKKI1543
Workmanship
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Recommend Dealer
Yes
Jan 10, 2026

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 08, 2026

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Employee Rating

Great dealership and service team! They were very helpful in fixing the problem and in a very timely manner. More

by Scott Hannion
Service Price Transparency
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Recommend Dealer
Yes
Jan 08, 2026

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 07, 2026

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Family Hyundai makes the sales and servicing of my Hyundai effortless and I truly appreciate their level of respect for the customer and their amazing customer service! More

by abw6137
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Mike Majors

Jan 07, 2026

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

January 04, 2026

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Employee Rating

Still having same issues with charging; will bring in again. Enough with the constant surveys! More

by ICKKI1543
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 04, 2026

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 03, 2026

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Employee Rating

I'm 61 and basically purchase a new car every 3-4 years. This is head and shoulders the best dealership service I've ever experienced. More

by LYLE.PROVOST
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Jan 03, 2026

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 03, 2026

Dealership Rating
Employee Rating

Service was great. Area was very clen and Collin in the service area was fantastic More

by beg647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2026

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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