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Courtney Mearns
Courtney Mearns at Family Hyundai

Courtney Mearns

Customer Care Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
26 Reviews
4.4

26 Reviews

Write a Review

26 Reviews of Courtney Mearns

February 25, 2024

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Fabulous. Have purchased several cars within our family and have never been disappointed!! Love our new car!! More

by Peggy30
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Mayweather Shorter, Colin Simmons, George "Skip" Hasenjaeger, Ricky Gushi, Scott Lupo, Kim DeVries, Robbie Watson, Cole Nicholson

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Feb 25, 2024

Family Hyundai responded

Thank you, Peggy, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Congratulations on your new vehicle! We look forward to working with you again!

January 02, 2024

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It’s a wonderful dealership to do business with… the sales people are kind and vey knowledgeable More

by richgreybill
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Jaclyn Bobbitt, TJ Schmitt, Scott Lupo, Kim DeVries , Wayne Huffman was very helpful with the issue with my

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Jan 02, 2024

Family Hyundai responded

Thank you, Rich, for the kind words for our service and sales departments! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 29, 2023

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GRAHAM IS ALWAYS ON TOP OF EVERYTHING WHETHER SALES SERVICE FINANCE PARTS OR WHATEVER…..THANKS More

by IMTHEJAW
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Jason Lechowicz, TJ Schmitt, Maverick Watson, Robbie Watson , Tom Salin

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Oct 29, 2023

Family Hyundai responded

It's great to hear that Graham and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 19, 2023

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Courtney and Cole where very helpful with all of my questions . When i arrived cars where ready to look at . Chris powers was a great help answering questions on the selected vehicles . I will be in c More

by donny
Recommend Dealer
Yes

Other Employees Tagged: Chris Powers, Cole Nicholson

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Oct 20, 2023

Family Hyundai responded

Thank you for your business and this review, Donny. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Oct 20, 2023

donny responded

Please keep me updated on current incentives for new cars . Still looking for a vehicle used or new. Thanks

August 17, 2023

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Smooth transaction and great process. I've been looking for a specific model in the perfect color. They notified me the moment it arrived and I could not be happier with the whole experie More

by WVITUCCI
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Powers, Robbie Watson

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Aug 18, 2023

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

August 12, 2023

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Got my 3rd Santa Fe today and the experience was nothing less than amazing! PJ, Graham, Jason, Toni, Bob, and Courtney truely make you feel like family. With 3 Hyundai dealers significantly closer to me... More

by kuckelman.k2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Al Pellizzeri, Bob Ross, Jason Lechowicz, Toni Ivanovic, Scott Lupo, Maverick Watson , Sonata Bartkus, PJ Smith

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Aug 14, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new Santa Fe!

May 27, 2023

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Courteous and helpful. Listened to what I needed and found the car we wanted for us. No problems with any one we dealt with. More

by CB7SHELBY
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Austin Osabuohien, Scott Lupo

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May 28, 2023

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 27, 2023

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a real xx dealership bought my daughter a Tuscan there get ready to pay and cause I wasn't financing the car they charged me an extra $500 cause I ps cash. I would never deal with them again .bought anoth More

by rayluca10
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Recommend Dealer
No
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Apr 30, 2023

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 01, 2023

rayluca10 responded

Just bought the wife 2023 palisades. From palatine Hyundai . So this Money grubbing dealership lost my business on another car over stealing $500 from me . You blew $1000s over charging me $500 cause I paid cash and you couldn’t mk $ off of me cause I didn’t finance great business

April 05, 2023

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It was a stress free buying experience. They had the best variety of color combinations More

by MIGHTQ14
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alcantar, Scott Lupo

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Apr 05, 2023

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

December 13, 2022

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We went to family Hyundai because they had the car we’ve been looking for in stock. Chris the sales person was efficient in showing us the car and getting a deal done. Highly recommend doing business at thi More

by morgansyfert
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Powers

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Dec 14, 2022

Family Hyundai responded

Thank you for sharing your experience with us, Morgan! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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