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Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 65

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

March 23, 2023

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Excellent service from the service desk to the mechanics everyone was professional. 3/23/23 More

by Leatherneck engineer
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Recommend Dealer
Yes
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Mar 24, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Colin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 23, 2023

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The service was really good except they didn’t inform me that they did not rotate my tires. That was the only thing I was upset about. More

by REV.MOSES133
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Yes
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Mar 24, 2023

Family Hyundai responded

Rev. Moses, Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

March 23, 2023

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Matt is the best service Manager that I ever dealt with on a job, or in personal life. He took the time with my unique situation, and took the extra steps to get the job done. More

by MBABOVAC
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Tom Salin

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Mar 24, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Matt here at Family Hyundai.

March 23, 2023

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Great service. They took me in quickly and my car was ready within an hour. More

by NAlex
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Yes
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Mar 24, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

March 22, 2023

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Very nice, they got me in and out quickly, making the appointment was a little much More

by SLYOUNG23
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Tom Salin

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Mar 22, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

March 21, 2023

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Family oriented good customer service they work with their customers. Thank you for the good customer service More

by LYDIAIMANII790
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Recommend Dealer
Yes

Other Employees Tagged: Tom Salin, Crystal,Ken and drivers Gabriel Frank

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Mar 21, 2023

Family Hyundai responded

Lydia, Thank you for your very kind review. Tom, Colin, Crystal, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 20, 2023

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I can’t get over how fast and efficient they were with repairing my car. More

by MORO413
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Recommend Dealer
Yes
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Mar 21, 2023

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Colin and our team and don't hesitate to let us know if we can be of further assistance.

March 20, 2023

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They had hot coffee. The guy at the front desk was very helpful. And my SUV was in and out. More

by samuelvtooks3
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Mar 21, 2023

Family Hyundai responded

Samuel, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 20, 2023

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Service is always good and Colin is a pleasure to work with regarding our vehicle More

by Edward
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Recommend Dealer
Yes
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Mar 20, 2023

Family Hyundai responded

Thank you so much for your kind words, Edward, and for taking the time to leave us this wonderful feedback!

March 19, 2023

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Family Hyndaia team they are all outstanding outstanding outstanding T J is top notch very professional. More

by MICHAELNOVAK72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, Dawn novak

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Mar 20, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Michael, for choosing Family Hyundai!

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