Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 84

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

December 04, 2022

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Employee Rating

Very pleasant experience. Everyone was helpful, and they did a great job doing my oil change. More

by JOANNA.WARMOUTH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 05, 2022

Family Hyundai responded

Thank you, Joanna! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

December 04, 2022

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It's real satisfying knowing that your dealership will take care of your needs of your vehicle and get you back on the road at family Hyundai I feel like family. More

by THEROVEREMPIRE
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 03, 2022

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Friendly courteous staff. Knowledgeable service department. Close to my home and always able to make an appointment and get in and out asap. More

by welcome2013
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ricky Gushi

Dec 04, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 03, 2022

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Family Hyundai has been the best dealership that I've ever been to. I've been a loyal customer for service and I've bought the last two SUV'S from this location. More

by karynmaskall
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt , Tom Salin, Jahia, George Hasenjager

Dec 04, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business, Karyn, and hope to see you again soon!

December 03, 2022

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Helpful and polite team, great service. I only bring my car to this dealership for all maintenance More

by TUCKER.ILLINI13
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Recommend Dealer
Yes
Dec 04, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

December 02, 2022

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Easy to talk to and pleasant personnel. They keep you informed on everything about the car. More

by DJFARN
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Recommend Dealer
Yes

Other Employees Tagged: Not sure who it was

Dec 04, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 02, 2022

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Employee Rating

I was pleasantly surprised with everything. Especially with poor previous communication in the past year not being able to get an appt scheduled even though I purchased my car at your dealers More

by rjc5255
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Recommend Dealer
Yes
Dec 02, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 01, 2022

Dealership Rating
Employee Rating

Went 4 days with no response to scheduling an oil change, when finally reaching the service department earliest appointment for the oil change was over a month later. More

by Jmcpacking
Service Price Transparency
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Recommend Dealer
No
Dec 05, 2022

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 01, 2022

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Employee Rating

Great service! !! Professional, yet friendly care, completed in a timely manner! My car was finished when promised! Will definitely keep coming. More

by LOU
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Al Pellizzeri

Dec 02, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2022

Dealership Rating
Employee Rating

Colin is super helpful and does his best to provide prompt appointments and complete service. More

by cie21alford1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Holder

Dec 01, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Colin and our team here at Family Hyundai.

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