I've never been disappointed in the service I've
received. Always courteous, professional & accommodating. I work nights so their flexibility with getting my car in & serviced has been great. They d
received. Always courteous, professional & accommodating. I work nights so their flexibility with getting my car in & serviced has been great. They do a gr8 job. Thank you so much!
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by DMARIE7116
Verified Customer
Verified Customer
Service Price Transparency
Nov 24, 2022 -
Family Hyundai responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Construction at the facility made trip more difficult
than expected, but would rate max stars outside of that
than expected, but would rate max stars outside of that
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by Anthony B
Verified Customer
Verified Customer
Service Price Transparency
Nov 24, 2022 -
Family Hyundai responded
Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
Very nice spacious showroom with big waiting room.
Large service area with lots of bays.
Large service area with lots of bays.
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by VAUGHNSMICHAEL
Verified Customer
Verified Customer
Service Price Transparency
Nov 24, 2022 -
Family Hyundai responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Great service department always ready when you get there.
Always very fast to get your car back!
Always very fast to get your car back!
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by mike
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2022 -
Family Hyundai responded
Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Last dealership couldn’t fix my car after four visits so
Family got it done Thank goodness
Family got it done Thank goodness
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by Mommamia28
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2022 -
Family Hyundai responded
Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
The most highly unprofessional dealer I have ever been
to. It is nearly impossible to make an appointment with the service department because nobody will answer your phone call. One I do manage to get thr
to. It is nearly impossible to make an appointment with the service department because nobody will answer your phone call. One I do manage to get through and the dealer performed a service, they broke a plastic pice, glued it back on, and when it eventually fell off they didn't even want to hear it because "we don't do that". Their method is: if we can fix it until you get home, we've done our job and you're out of luck.
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by CIEN24
Verified Customer
Verified Customer
Service Price Transparency
Nov 23, 2022 -
Family Hyundai responded
Thank you for your review. We're sorry that you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
The transaction was very smooth there’s never a problem I
always waited for service.
always waited for service.
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by pdorn65184
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2022 -
Family Hyundai responded
Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Fast Service and the guys that were helping me were very
nice done in a couple hours
nice done in a couple hours
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by Najwa alqaisi
Verified Customer
Verified Customer
Service Price Transparency
Nov 18, 2022 -
Family Hyundai responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Well my recall was said to completed yet it was not!
The piece was broken and had to be reordered after waiting months for the part and 4 hours to put on.
The piece was broken and had to be reordered after waiting months for the part and 4 hours to put on.
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by kbzphib4
Verified Customer
Verified Customer
Nov 17, 2022 -
Family Hyundai responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Without an appointment I was able to get my car an oil
change. Staff was kind and my car was ready within 3 hours of dropping it off! Great service.
change. Staff was kind and my car was ready within 3 hours of dropping it off! Great service.
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by Deanna Loughran
Verified Customer
Verified Customer
Service Price Transparency
Nov 16, 2022 -
Family Hyundai responded
Thank you, Deanna. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
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