Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 93

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

October 02, 2022

Dealership Rating
Employee Rating

I have purchased several cars from Family Hyundai and the experiences have all been excellent. The recent purchase, again, was an excellent experience. More

by SJCALUMETCITY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt

Oct 03, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 02, 2022

Dealership Rating
Employee Rating

What is most evident is that you practice having a scheduled appoint and it does not happen that way. People come in after you and get waited on before you. There seems to be littl cooperation betwe More

by TVSMITH1033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 01, 2022

Dealership Rating
Employee Rating

Always great service from the people in the service department. They are friendly and efficient. Colin is awesome to work with! More

by COLLEEN1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 30, 2022

Dealership Rating
Employee Rating

All of the people in the service department are very helpful and knowledgeable! As a repeat customer, I am thankful for the! More

by MOM16615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Oct 03, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

September 30, 2022

Dealership Rating
Employee Rating

The Service Dept is very friendly, professional, and accommodating! They are always extremely busy at the Orland Park location and work very hard! More

by Elaine Lozano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Tom Salin

Oct 03, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

September 30, 2022

Dealership Rating
Employee Rating

I have not had any questions or concerns since I purchased my vehicles. Regardless of the service, the employees are always professional. More

by criekiaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

September 29, 2022

Dealership Rating
Employee Rating

Great job. Staff is very nice and helpful. Great service overall. I have no complaints More

by Larita Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 02, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 29, 2022

Dealership Rating
Employee Rating

Service on vehicles sucks ! My vehicle spent two weeks there for something minor. I will not refer anyone, nor will I purchase another vehicle from this location!!! More

by blood065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jaclyn Bobbitt

Oct 03, 2022

Family Hyundai responded

Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 28, 2022

Dealership Rating
Employee Rating

Everyone is always very friendly. We have been come to Family for year. We are very happy More

by Pat OConnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Family Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

September 28, 2022

Dealership Rating
Employee Rating

I came in without a appointment at 9am and Crystal met me at my car outside and was very kind and explained that they can fit me in. I work in the area so I was able to drop off my car and walk to my job and More

by Supercarboi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 30, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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