Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 97

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

September 14, 2022

Dealership Rating
Employee Rating

I'm totally impressed by this place. First class customer service and car was finished when they said it would be - with a car wash as well! I've never been treated so well at a dealersh More

by jmkenad68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Holder was my sales rep. He was more than great!

Sep 14, 2022

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 11, 2022

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Employee Rating

I brought my car in for maintenance late afternoon and expected the car to be there overnight. I was pleasantly surprised when I received a text that it was ready the same evening. More

by mdobanovacki
Recommend Dealer
Yes
Sep 12, 2022

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 10, 2022

Dealership Rating
Employee Rating

Very accomodating getting 2 oil changes done the same day. Very friendly staff as well More

by MMROBETSISU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

September 10, 2022

Dealership Rating
Employee Rating

Service tech was awesome and very detailed. Very happy with the service. Great job by him. More

by balitewicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 12, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 08, 2022

Dealership Rating
Employee Rating

The customer service was great and I didn’t have a long time to wait! More

by lesteraudrey79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2022

Family Hyundai responded

Thank you for the kind words for our service department! Colin and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 07, 2022

Dealership Rating
Employee Rating

The employees are kind and that’s very important. They take good care of my vehicle. More

by Campbellcarol28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 06, 2022

Dealership Rating
Employee Rating

The wait was long. However the person who spoke with me through the entire process was extremely nice. More

by MICHALENA1396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. Please let us know if we can be of any more assistance.

September 05, 2022

Dealership Rating
Employee Rating

Although I didn’t have an appointment the service was quick compared to other dealerships More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

September 03, 2022

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Employee Rating

The service I received here was awful. Whoever is in charge of the service department should be fired. I dropped my car off expecting it to be completed in one day (as they promised) and d More

by Dissatisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 08, 2022

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 01, 2022

Dealership Rating
Employee Rating

I am please with the service that I received from everyone. Thank you very much! More

by Viedrain
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt

Sep 02, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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